Molly Palovcak

• Utilize investigative databases, including eAgent, Accurint, PCSAM, and SORNA Exchange Portal.Research and verify criminal history information for updates.Analyze court records and matched cases across multiple automated systems.
• Review criminal records for accuracy and completeness to ensure compliance.
• Utilize investigative databases, including eAgent, Accurint, PCSAM, and SORNA Exchange Portal.
  Research and verify criminal history information for updates.
  Analyze court records and matched cases across multiple automated systems.

• Maintained a professional front desk environment to promote a welcoming atmosphere.
• Managed appointment scheduling and client communications to enhance service efficiency.
• Assisted clients with account concerns and billing issues to resolve inquiries promptly.
• Processed payments and membership enrollments to uphold financial integrity.
• Streamlined daily operations by executing administrative tasks and managing data entry.
• Organized client records for quick access and retrieval to enhance service response time.
• Re-engaged inactive or suspended members through targeted outreach efforts.

• Provided professional hair care services and consultations
• Built strong client relationships through exceptional customer service
• Managed appointment scheduling and daily salon operations
• Maintained sanitation and safety standards