Summary
Overview
Work History
Education
Skills
Timeline
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Molly Sahm

Rickardsville,IA

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

Farley Family Restaurant
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Library Student Assistant

Northeast Iowa Community College
09.2024 - 05.2025
  • Assisted library staff with clerical duties to help lighten workload.
  • Aided patrons with use and access to technology, resources and materials.
  • Answered general questions in person, by phone and over email.
  • Maintained and updated records of current collection.
  • Collaborated with fellow student assistants on group projects and initiatives to improve library services, fostering teamwork among staff members.

Server

Perkins Restaurant & Bakery
11.2022 - 06.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Associate of Science - Vet Technician

Northeast Iowa Community College
Calmar, IA
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Item promotion
  • Upselling techniques

Timeline

Server

Farley Family Restaurant
05.2025 - Current

Library Student Assistant

Northeast Iowa Community College
09.2024 - 05.2025

Server

Perkins Restaurant & Bakery
11.2022 - 06.2024

Associate of Science - Vet Technician

Northeast Iowa Community College

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