Molly Self
Conway,AR
Summary
My mission is to empower young adults by fostering an inclusive and supportive environment where they can achieve personal, academic, and social success. I aim to guide them in discovering their strengths, overcoming challenges, and making informed decisions that lead to fulfilling futures. By building meaningful relationships, I strive to cultivate resilience, self-awareness, and a sense of belonging that prepares them for lifelong growth and positive contributions to their communities.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Burger King
04.2024 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Customer Service Cashier
McDonald's
11.2022 - 08.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
No Degree - Educational Psychology
University of Central Arkansas
Conway, AR05-2027
High School Diploma -
Cabot High School
Cabot05-2023
Skills
- Customer Service
- Active Listening
- Relationship Building
- Social Perception
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Burger King
04.2024 - Current
Customer Service Cashier
McDonald's
11.2022 - 08.2023
No Degree - Educational Psychology
University of Central Arkansas
High School Diploma -
Cabot High School
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