Molly Sickles
Iowa City,IA
Summary
Detail-oriented and board-certified Pharmacy Technician with a strong background in both hospital and retail pharmacy settings, adept in delivering exceptional customer service with a friendly demeanor. Skilled in accurately managing prescription filling and labeling, maintaining drug inventories, and ensuring the integrity of pharmacy records. Proven team player committed to collaborative efforts in providing outstanding service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
University of Iowa Hospital and Clinics
Iowa City, IA
06.2023 - Current
- Promptly dispensed medications to acute care patients across all areas of the hospital.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Performed administrative duties such as filing, data entry, answering phones.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Certified Pharmacy Technician
CVS Pharmacy
Iowa City, IA
03.2022 - 05.2023
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and arrange consultations with pharmacists.
- Resolved issues like third party billing, computer system and customer service issues.
Store Associate
CVS Pharmacy
08.2021 - 05.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment or reorganization.
- Answered telephone to give callers store information and look up order details.
- Trained new employees on sales floor procedures and protocols.
Head Lifeguard
Marshalltown Family Aquatic Center
05.2018 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed patrons to detect safety concerns and prevent ongoing violations.
- Frequently performed First Aid and water rescues to patrons of all ages.
- Maintained a calm demeanor during stressful situations, as well as focus during long shifts.
Lifeguard
YMCA
03.2018 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Arts - Multidisciplinary Studies, Health Science Emphasis
University of Iowa
Iowa City, IA08-2024
High School Diploma -
Marshalltown High School
Marshalltown, IA05.2020
Skills
- Customer Service
- Organization
- Confidentiality
- Problem-Solving
- Effective Communication
- Mathematical Aptitude
- Teamwork and Collaboration
- Cash Register Operation
- Team Collaboration
Certification
- Certified Pharmacy Technician (CPhT)
- First Aid/CPR Certified
References
References available upon request.
Timeline
Certified Pharmacy Technician
University of Iowa Hospital and Clinics
06.2023 - Current
Certified Pharmacy Technician
CVS Pharmacy
03.2022 - 05.2023
Store Associate
CVS Pharmacy
08.2021 - 05.2023
Head Lifeguard
Marshalltown Family Aquatic Center
05.2018 - 08.2020
Lifeguard
YMCA
03.2018 - 03.2020
Bachelor of Arts - Multidisciplinary Studies, Health Science Emphasis
University of Iowa
High School Diploma -
Marshalltown High School
- Certified Pharmacy Technician (CPhT)
- First Aid/CPR Certified