Molly Steele
Edmond,OK
Summary
Benefits Specialist dedicated to assisting employees with open enrollment for smooth and simple process. Offering more than six years of documenting and reporting changes in relation to benefits. Composed, talented and considered effective team player.
Overview
13
13
years of professional experience
Work History
Benefits Specialist
University of Central Oklahoma
09.2021 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Delivered informative seminars and workshops on various aspects of retirement planning, increasing overall awareness and interest in our services.
Retirement Coordinator
University of Oklahoma Health Science Center
02.2019 - 09.2021
- Collaborated with payroll department to ensure accurate deductions related to employee retirement plans were processed correctly each pay period.
- Coordinated and conducted employee orientations to promote understanding of retirement options.
- Resolved issues and inquiries from plan participants regarding retiree health benefits and retirement elections and deductions through telephone, email, and in-person interactions.
- Performed audits and worked reports with discrepancies about retiree benefits and current employees retirement plans
Human Resources Representative III Benefits
University of Oklahoma Health Science Center
08.2018 - 02.2019
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options in New Employee Orientations.
- Observed strict procedures to maintain data and plan participant confidentiality.
Closing Assistant
Cornerstone Home Lending, Inc.
02.2015 - 08.2018
- Effectively pulled, formatted and worked reports related to closings
- Worked reports to analyze closing date through excel worksheets
- Assisted with training new staff and answered questions regarding position procedures and functions including updating and writing procedure manuals
Delinquency Associate II Loss Mitigation
Midland Mortgage
04.2011 - 02.2015
- Developed strong relationships with internal departments, optimizing collaboration in research and prompt resolution to problem loans
- Effectively pulled, formatted and worked various reports ensuring compliance and high risk loans are maintained
- Assisted with training new staff and answered questions regarding position procedures
Education
BBA - Human Resource Management And Marketings
University of Central Oklahoma
Edmond, OK12.2010
Skills
- New employee enrollment
- Verbal and written communication
- Healthcare Benefits
- Benefits Explanation
- Relationship Building
- Documentation And Reporting
- Retirement plans
- Proficient in excel
- Quick Learner
Timeline
Benefits Specialist
University of Central Oklahoma
09.2021 - Current
Retirement Coordinator
University of Oklahoma Health Science Center
02.2019 - 09.2021
Human Resources Representative III Benefits
University of Oklahoma Health Science Center
08.2018 - 02.2019
Closing Assistant
Cornerstone Home Lending, Inc.
02.2015 - 08.2018
Delinquency Associate II Loss Mitigation
Midland Mortgage
04.2011 - 02.2015
BBA - Human Resource Management And Marketings
University of Central Oklahoma
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