Molly Sutter
Pittsburgh,PA
Summary
Senior Event Sales Manager with extensive experience at Lucky Strike Entertainment, consistently surpassing sales targets and achieving a 99% customer review rating. Proficient in event planning and client engagement, with a strong ability to foster relationships and lead teams towards ambitious revenue goals. Committed to delivering exceptional service and driving results in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Senior Event Sales Manager
Lucky Strike Entertainment
Pittsburgh, PA
01.2024 - Current
- Drive group sales across three regional districts, securing corporate buy-out parties, business meetings, fundraisers, and teambuilding events
- Consistently exceed monthly sales targets by converting event inquiries into booked events through proactive client engagement
- Maintain a 99% customer review rating by delivering exceptional event planning services and personalized client support
- Collaborate with operations management to ensure seamless execution of group events, maintaining accurate 14-day forecasts for multiple venues
- Coached, developed and motivated team to achieve revenue goals.
Senior Sales Manager
Puttshack
01.2023 - 01.2024
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship
- Developed and implemented sales strategies that resulted in increased revenue numbers for events and the venue as a whole, contributing to the overall success of the business
- Cultivated and maintained key client relationships, leading to long-term partnerships and repeat business
- Collaborated with cross-functional teams to optimize the sales process and enhance customer satisfaction
Senior Operations Manager
City Brew Tours
01.2021 - 01.2023
- Remotely manage all City Brew Tours operations in 10 cities across the United States
- Increased efficiency by streamlining coordination processes and implementing new organizational systems
- Coordinate private tours for corporate and social events ranging from 10-100's of guests
- Grew company brewery affiliate partners by 22%
- Prepare and update all incoming employee training materials
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices
Education
Bachelor of Arts - Communication
Monmouth College
Monmouth, IL05-2011
Skills
- Event planning
- Sales forecasting
- Client engagement
- Contract negotiation
- Budget management
- Customer service
- Team leadership
- Relationship building
- Communication skills
- Employee retention
- Team building
Timeline
Senior Event Sales Manager
Lucky Strike Entertainment
01.2024 - Current
Senior Sales Manager
Puttshack
01.2023 - 01.2024
Senior Operations Manager
City Brew Tours
01.2021 - 01.2023
Bachelor of Arts - Communication
Monmouth College
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