MOLLY TURLEY
Hays,KS
Summary
Reliable, responsible and dependable representative. Competent in resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in job regulations and procedures. Flexible hard worker ready to learn and contribute to team success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Paralegal
Grabbe Law Office
01.2022 - Current
- Analyzed and interpreted laws, rulings, and regulations for specific cases.
- Responded to client calls and inquiries to deliver applicable information.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
- Provided administrative support such as answering phones or scheduling appointments.
- Drafted legal documents including briefs, pleadings, appeals, agreements, contracts, and legal memoranda.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Organized legal documents in company filing systems and databases.
- Organized and executed court calendar with daily cases and supervisor meetings.
- Researched applicable statutes, codes, regulations, ordinances, and precedent cases.
- Utilized legal software and databases for case management and legal research.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Created and updated case management and client account databases.
- Drafted motions, briefs and other legal documents.
- Filed motions with courts electronically or via hard copy.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Advised clients on procedural matters related to their cases.
- Performed administrative duties such as photocopying, scanning, and organizing legal documents.
Appointment Coordinator
Lifetime Dental Care
Hays, KS
03.2021 - Current
- Responsible for scheduling patients by answering phone calls, text messages, emails, and contacting patients after they have placed a chat online
- Contacting patients confirming their appointments
- Responsible for checking patients in and making sure that they get receive care in a timely manner
- Work on setting up follow-up appointments for patients, to ensure patients are scheduled for further testing or follow-up appointments based on their scheduling needs
- Make copies, send faxes and handle some incoming and outgoing correspondence
- Manage the reception area, including greeting visitors and responding to telephone
- Making sure that the schedule is full, so we hit our daily production number
- Verifying patient’s insurance through different insurance online portals and transferring into patient’s chart
Administrative Assistant
Cervs
Hays, KS
07.2020 - 03.2021
- Maintain and update invoices and spreadsheets for fuel, reconciling any errors Assist in maintaining books
- Maintain and update invoices with new prices and products with each vendor Conduct interviews
- Manage inventories, rotated stock, removed expired or damaged products, contacted vendors for credits Organize paperwork into respective folders
- Skilled at receiving and processing banking transactions
- Knowledge of proper cash handling procedures, including filling ATM’s
- Resolve problems while being courteous, calm and friendly, even during moments of intense customer dissatisfaction
- Trained employees on POS system, reconciling drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Trained employees on calculating lottery inventory, reconciling drawers, assess and correct reports to calculate correct store report for daily books
- Set up new employees and accounts in POS and in computer software
- Assist in payroll by verifying times employees were clocked in, working and calculating times Stick gas tanks/Tank readings
Patient Account Representative
HCFS
Hays, KS
01.2020 - 07.2020
- Assisted uninsured patients in finding programs to help pay or discount medical bills
- Screened patients over phone or in office to see if they qualify under any insurance guidelines
- Documented conversations with patients, received patient information, send patients information to insurance company to help them obtain insurance
- Following up on each applications sent to insurance to see if patient has been accepted
- Regulate and monitor guidelines for patient care
Customer Service Representative
Ascension Via Christi Home Medical
Wichita, KS
01.2019 - 11.2019
- Informed customers about billing procedures
- Reviewed customer data to assess current issues and determine potential solutions Addressed customer service inquiries quickly and accurately
- Documented conversations with customers to track requests, problems and solutions
- Take and verify all patients’ demographic information when registering them for the service or equipment
- Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency Ability to work independently, give attention to detail, prioritize and perform several tasks together without losing concentration
- Ensuring the medical necessity of why equipment is needed and if they will qualify under insurance guidelines
Pharmacy Technician
Barney's Pharmacy
Wichita, KS
09.2009 - 04.2018
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Received, reviewed, dispensed, and labeled over sixty prescriptions daily with expert accuracy
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Efficiently processed cash register transactions for new and refilled prescription orders
- Ordered medicines daily to ensure compliance with demands and needs
- Preformed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Verified prescriptions by contacting the physicians’ office
- Calculated dosage, filled prescriptions and prepared prescription labels
Education
Paralegal Certificate - Paralegal Studies
Fort Hays State University
Hays, KS05-2024
High School Diploma -
Penny Lane High School
Wichita, KS05.2011
Skills
- Clerical support, Problem-solving abilities, Microsoft Office expertise, Active listening, Organizational strengths, Adaptive team player
- Calendar oversight
Certification
Paralegal Certificate
Certifications in Durable Medical Equipment Certifications in RedRiver Software
Timeline
Paralegal
Grabbe Law Office
01.2022 - Current
Appointment Coordinator
Lifetime Dental Care
03.2021 - Current
Administrative Assistant
Cervs
07.2020 - 03.2021
Patient Account Representative
HCFS
01.2020 - 07.2020
Customer Service Representative
Ascension Via Christi Home Medical
01.2019 - 11.2019
Pharmacy Technician
Barney's Pharmacy
09.2009 - 04.2018
Paralegal Certificate - Paralegal Studies
Fort Hays State University
High School Diploma -
Penny Lane High School