Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Manade

Lee's Summit,MO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Barista/Shift Leader/Assistant Store Manager

Scooter's Coffeehouse
Blue Springs, MO
04.2023 - 02.2024
  • Coached and mentored individuals on professional development goals.
  • Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
  • Fostered a positive work environment by recognizing individual achievements.
  • Developed and implemented strategies to improve team performance and productivity.
  • Implemented effective communication protocols within the organization.
  • Participated in potential new hire interviewing sessions to help identify qualified candidates.
  • Complied with company policies, objectives and communication goals.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.

Personal Shopper

Walmart
Blue Springs, MO
06.2022 - 12.2022
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Suggested comparable products to replace out-of-stock items.

Education

High School Diploma -

Grain Valley High School
Grain Valley, MO
05-2022

Skills

  • Strategic Planning
  • Staff Management
  • Policy Enforcement
  • Goal-Oriented
  • Cash Handling
  • Team Player
  • Conflict Mediation
  • Speedy and Efficient
  • Friendly and Outgoing
  • Positive and Professional
  • Active Listener
  • Solid Problem Solver

Timeline

Barista/Shift Leader/Assistant Store Manager

Scooter's Coffeehouse
04.2023 - 02.2024

Personal Shopper

Walmart
06.2022 - 12.2022

High School Diploma -

Grain Valley High School

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Morgan Manade