Myra Oporto
Spring
Summary
Dynamic Assistant Manager at HEB Grocery Store with a proven track record in enhancing operational efficiency and team performance. Expert in customer service and money handling, committed to fostering a collaborative environment while driving sales growth through data-driven decision-making.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Assistant Manager
HEB Grocery Store
The Woodlands, TX
05.2018 - Current
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Fostered a positive team environment, promoting collaboration and high levels of employee morale.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
RIVERSIDE HIGH SCHOOL
El Paso, TX05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
HEB Grocery Store
05.2018 - Current
High School Diploma -
RIVERSIDE HIGH SCHOOL