Mona Ascencio
Grapevine
Summary
Motivated undergraduate student pursuing a career in occupational therapy with a strong academic background and a commitment to helping others. Experienced in collaborative environments through work and volunteering, with proven skills in communication, time management, and responsibility. Eager to gain hands-on experience and contribute positively in a clinical or community setting.
Overview
3
3
years of professional experience
Work History
Store Lead
Black Rock Coffee Bar
Southlake
07.2023 - Current
- Supervised daily operations to enhance team efficiency during peak hours.
- Trained and mentored new staff on coffee preparation and customer service standards to uphold quality.
- Managed inventory levels and organized stock to maintain product availability.
- Coordinated team schedules to align labor resources with business needs.
- Resolved customer complaints promptly to maintain a positive store atmosphere.
- Served as a role model for other employees by demonstrating superior work ethic.
Education
Bachelor of Science - Kinesiology
The University of Texas At Arlington
Arlington, TX12-2026
Skills
- Communication skills
- Problem resolution
- Critical thinking
- Scheduling and time management
- Goal setting and achievement
- Store operations
- Delegating work
- Staff training and development
Affiliations
Children’s story time reader at Spring Garden Elementary
Timeline
Store Lead
Black Rock Coffee Bar
07.2023 - Current
Bachelor of Science - Kinesiology
The University of Texas At Arlington