Mona BROWN
Lacey,WA
Summary
Qualified Registered Nurse with solid background in case management support. Efficiently coordinated client services and facilitated communication between clients and service providers, contributing to improved client outcomes. Demonstrated effective organizational and interpersonal skills in fast-paced environments. Professional with experience in case management, prepared to deliver impactful results. Strong focus on team collaboration and adaptability to changing needs. Skilled in client assessment, documentation, and resource coordination. Known for reliability, problem-solving, and effective communication.
Overview
4
4
years of professional experience
Work History
Case Management Assistant
Madigan
Tacoma, Washington
01.2017 - 08.2020
- Assist RN Case Managers with assessing patients.
- Loading patients and families to Genesis and MTF for treatment.
- Manage case load spreadsheet for maintaining patient status.
- Scheduling patient appointments for several specialties.
- Workup patient transfers from other MTFs for Case Management qualification.
- EFMP review and distribution to providers for acceptance to MTF.
- Referral review, submission, and corrections through Care Radius.
- Patient record and documentation per HIPAA requirements.
- Review and access patient insurance for referrals, payments, and medication coverage.
- GS6-06 40 hours per week
- Improved patient outcomes with thorough assessment, planning, and advocacy in the case management process.
LPN
South Sound Clinic
Lacey, WA
07.2016 - 01.2017
- Triage patients for provider review.
- Blood pressure, respirations, weight, height, of infants to geriatric patients.
- Review of patient history for HEDIS measures.
- Medication, vaccinations, and surgery review for all patients.
- Assist with minor procedures in treatment room: mole removals, toenail removal, lancing, stitches, staples, gynecological procedures, and injections.
- Vaccinations review for all patients.
- Hearing and vision testing for school age children.
- GS6-06 40 hours per week
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
Education
Associate of Applied Science - Nursing Practice
Pierce College
Puyallup, WA08-2025
Master of Science - Developmental Psychology
Capella Unveristy
Minnesota City, MN09-2023
Bachelor of Science - Applied For Masters in Clinical Mental Health Counselor
Capella University
Minneapolis, Minnesota09.2021
SCCC-LPN School - undefined
SCCC-LPN School
West Plains, MO12.2002
Skills
- Proficient in Excel, Word, Genesis Electronic Medical Record System, Care Radius, Epic and Power Point
- CPR/AED
- Risk assessment
- Interpersonal communication
- Workflow management
- Confidentiality practices
- Case file management
- Discharge planning
- Case management
- Multidisciplinary collaboration
- Community outreach
- Community advocacy
Awards
Certificate of Achievement September 2, 2020, Civilian Service Commendation Medal July 17, 2020, Commanders Award for Civilian Service November 30 2017
Section name
Letters of recommendation available upon request.
Timeline
Case Management Assistant
Madigan
01.2017 - 08.2020
LPN
South Sound Clinic
07.2016 - 01.2017
SCCC-LPN School - undefined
SCCC-LPN School
Associate of Applied Science - Nursing Practice
Pierce College
Master of Science - Developmental Psychology
Capella Unveristy
Bachelor of Science - Applied For Masters in Clinical Mental Health Counselor
Capella University
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