Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mona Cline

Ashville,OH

Summary

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Hardworking Unit Clerk adept at scheduling appointments, managing transportation and arranging discharges. Excellent planning, problem-solving and relationship-building skills developed over 5+ years in the field. Looking for a dynamic new role with room for advancement.

Overview

51
51
years of professional experience

Work History

Unit Clerk Associate

OSU Wexner Medical Center
Columbus, OH
07.2019 - Current
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Arranged discharges and patient transportations.

Patient Care Associate

OSU Wexner Medical Center
Columbus, OH
07.2018 - 07.2019
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Maintained clean, safe and well-organized patient environment.
  • Developed rapport to create safe and trusting environment for care.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Performed patient mobility services by turning, lifting, moving and repositioning patients.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Patient Care Assistant

Berger Health System ICU Dept.
Circleville, OH
07.2010 - 07.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Gathered medical information, weight and height measurements and vital signs.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Updated documentation and reports detailing patient activities, care actions and hospital determinations.
  • Completed documentation of care, hospital actions and patient activities.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Remained alert to problems or health issues of clients and competently responded.
  • Aided physicians in wound care and patient assessments.
  • Assembled admissions pages and added new pages to patients' charts.
  • Coordinated and processed personnel files and medical records.
  • Logged and filed classified documents.
  • Organized and distributed correspondence, memoranda and telephone messages.

Hospice Aide

Berger Health System
Circleville, , Ohio
07.2008 - 07.2010
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Positioned patients to provide comfort and promote better body alignment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Data Entry Clerk

TruGreen Chemlawn
Columbus, OH
06.1984 - 07.2008
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Compiled data and reviewed information for accuracy prior to input.
  • Located and corrected data entry errors and reported to management.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Documents completed work in appropriate logbooks.
  • Maintained ongoing communication with relevant departments to confirm accurate data delivery.
  • Supported multiple departments with special projects.

Clerical Supervisor

Cline Building Supply
Ashville, OH
01.1994 - 01.2008
  • Assigned work and verified completion of assignments.
  • Managed maintenance and upkeep of copiers, printers and typewriters.
  • Maintained constant inventory of supplies and ordered new stock.
  • Reviewed and formatted material produced by clerical team.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for [Number] employees.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Arranged corporate and office conferences for company employees and guests.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Education

No Degree - Nursing

Ohio University
Chillicothe, OH

STNA -

Pickaway-Ross Career And Technology Center
Chillicothe, OH
06.2008

Skills

  • Records Scanning
  • Advising Patents
  • Organization and Time Management
  • Medical Recordkeeping
  • Retrieving Medical Records
  • Office Supplies and Inventory
  • Arranging Transportation
  • Faxing Orders
  • Preparing Charts
  • Coordinating Forms
  • Equipment Troubleshooting and Maintenance
  • Patient Health Information Access
  • Computer Proficiency
  • Teamwork and Collaboration
  • Office Coordination
  • Calendar and Appointment Management
  • Documentation Review
  • Order Purchasing
  • Adaptable and Flexible
  • Staff Leadership
  • Reminder Calls
  • Pharmacy Correspondence
  • Scheduling Tests and Procedures

Accomplishments

Clinical Employee second quarter 2010 Berger Health System.


OSU East T5 Cardiac Unit Spotlight winner October 2021.

Timeline

Unit Clerk Associate

OSU Wexner Medical Center
07.2019 - Current

Patient Care Associate

OSU Wexner Medical Center
07.2018 - 07.2019

Patient Care Assistant

Berger Health System ICU Dept.
07.2010 - 07.2017

Hospice Aide

Berger Health System
07.2008 - 07.2010

Clerical Supervisor

Cline Building Supply
01.1994 - 01.2008

Data Entry Clerk

TruGreen Chemlawn
06.1984 - 07.2008

No Degree - Nursing

Ohio University

STNA -

Pickaway-Ross Career And Technology Center

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Mona Cline