Mona ELZAHAB
South Richmond Hill,NY
Overview
8
8
years of professional experience
Work History
Heath enthusiast - sale associate
The Vitamins Shoppe
01.2022 - Current
- Provided exceptional customer service to ensure client satisfaction
- Packed orders efficiently and accurately
- Maintained store appearance through organizing tasks.
- Contacted customers to notify them about the availability of their order and arranged for pickup.
- Handled incoming calls on the work phone
- Managed and maintained accurate stock and inventory records
- Participated in various learning and development activities to enhance skills.
Internship
Queens Public Library
01.2016 - 01.2017
- Data entry, accuracy, and efficiency through the implementation of streamlined processes.
- Sorted and arranged hundreds of library books alphabetically by their respective genres.
- Calling, scheduling, and reminding ESL students about taking the ESL exams and The GED.
Education
Associate of Arts - Liberal Arts and Sciences
Guttman Community College
Manhattan, NY12.2020
High School Diploma -
Francis Lewis High School
Queens, NY12.2017
Bachelor of Science - Nutrition And Food Science: Dietetics
Hunter College
Manhattan, NYSkills
- Time Management
- CPR Certification
- Teamwork and Collaboration
- Order Processing
- Payment Processing
- Product Sales
- Shipment Processing
- Money Handling
- Customer Needs Assessment
- Inventory Control
- Complex Problem-Solving
- Customer Service
- Product Promotions
- Multi-tasking strength
- Listening Skills
- Written and oral communication skills
- Merchandising understanding
- Stocking
- Relationship Building
- Beginner Microsoft Excel
- Computer and Microsoft Office Skills
- Microsoft Outlook
Timeline
Heath enthusiast - sale associate
The Vitamins Shoppe
01.2022 - Current
Internship
Queens Public Library
01.2016 - 01.2017
Associate of Arts - Liberal Arts and Sciences
Guttman Community College
High School Diploma -
Francis Lewis High School
Bachelor of Science - Nutrition And Food Science: Dietetics
Hunter College