Mona Moore
OKC,OK
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
31
31
years of professional experience
Work History
Sales Consultant
Crossville Studios
Oklahoma City, OK
07.2011 - 11.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maximized customer retention by resolving issues quickly.
Manager of Operations
Bill Moore Steakhouse
Oklahoma City, OK
06.1991 - 06.2011
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Education
High School Diploma -
Midwest City High School
Midwest City, OKSkills
- Merchandise Financing
- Sales Contracts
- Operational Efficiency
- Strong Communication and Interpersonal Skills
- Customer Relationship Management
- Adaptable and Flexible
- Lead Generation
- Suggestive Selling
- Inbound and Outbound Calling
Timeline
Sales Consultant
Crossville Studios
07.2011 - 11.2022
Manager of Operations
Bill Moore Steakhouse
06.1991 - 06.2011
High School Diploma -
Midwest City High School