Monae' Campbell
Chicago,IL
Summary
Experienced with modern hairstyling techniques and client consultations. Utilizes advanced skills in color treatments and precision cutting to exceed client expectations. Track record of fostering strong client relationships and staying current with industry trends.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Desi’s Full Service Salon
01.2015
- Courteously greet customers in a friendly and professional manner
- Assisted and encouraged customers in selecting and purchasing required products
- Assist with store stocking, floor-sets and opening/closing procedures
- Addressed customer’s needs – Advised and helped locate appropriate merchandise
- Described product’s features/benefits and demonstrated usage/operation of products
- Answered/addressed customers’ questions and inquiries
- Maintain record card and previous services of returning clients.
Hairstylist
JustSuites
10.2020 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist
Stylish Salon
10.2017 - 10.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist
Oh Behave Salon
07.2015 - 10.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Customer Service Representative
Liz’ Hair Heaven Intern
06.2014 - 08.2014
- Assisted customers with questions, correspondence and purchases
- Made recommendations and suggestions products and services.
Office Assistant
Beloved Community Family Services, Inc.
11.2010 - 01.2011
- Stored office supplies
- Organized confidential files
- Learned communication and life skills.
Education
Diploma - Cosmetology
Simeon Career Academy
06.2015
Skills
- Customer Service
- Organized
- Team Player
- Professional Demeanor
- Time Management
- Independent Worker
- Friendly
- Fast Learner
- Problem Solver
- Active Listening
- Problem-solving abilities
Timeline
Hairstylist
JustSuites
10.2020 - Current
Hairstylist
Stylish Salon
10.2017 - 10.2020
Hairstylist
Oh Behave Salon
07.2015 - 10.2017
Customer Service Representative
Desi’s Full Service Salon
01.2015
Customer Service Representative
Liz’ Hair Heaven Intern
06.2014 - 08.2014
Office Assistant
Beloved Community Family Services, Inc.
11.2010 - 01.2011
Diploma - Cosmetology
Simeon Career Academy
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