Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monai Tisdale

Streetsboro,OH

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Strands Hair Studio
09.2019 - Current
  • Collected payments after appointments.
  • Assist clients with scheduling.
  • Answers telephone in a timely matter using proper etiquette.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Retail Sales Associate

Old Navy
06.2014 - 02.2020
  • Partnered with the assistant manager to merchandise women's and men's department.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Checking and replenishing product display areas in line with company plans.
  • Processes cashier transactions quickly, accurately and drive our brand loyalty programs.
  • Maintains clean and safe environment that prevents loss and minimizes risk.
  • Processes all tasks quickly and accurately per company defined policies and procedures, focusing on customer service with a sense of urgency and pride.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Associate of Applied Business - Business Management

Cuyahoga Community College
Highland Hills, Ohio
12.2018

Skills

  • Excellent Verbal and Written Communication Skills
  • Adapt to Diverse Groups
  • Ability to Adapt & Prioritize Across Multiple Tasks
  • Works In Fast-Paced Environments
  • Suggestive Selling
  • Product and Service Sales
  • Sales Floor Organization

Languages

English
Native or Bilingual

Timeline

Front Desk Receptionist

Strands Hair Studio
09.2019 - Current

Retail Sales Associate

Old Navy
06.2014 - 02.2020

Associate of Applied Business - Business Management

Cuyahoga Community College

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Monai Tisdale