Monaica Pettypool
Griffithville ,AR
Summary
Detail-oriented supervisor with over 16 years of experience in retail and group home environments. Skilled in implementing quality control measures and maintaining safety standards, leading to improved team morale and operational efficiency.
Overview
19
19
years of professional experience
Work History
Supervisor
JCPenney
Searcy, Arkansas
10.2009 - Current
- Oversaw daily store operations and ensured adherence to company policies.
- Managed staff scheduling and delegated tasks to optimize workflow.
- Conducted inventory audits to maintain stock accuracy and availability.
- Implemented quality control measures, significantly reducing error rates.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Allocated responsibilities to project personnel and tracked their performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
House Manager
White County Group Home
Searcy, Arkansas
05.2007 - 10.2009
- Supervised daily operations and staff activities in a group home environment.
- Developed individualized care plans based on residents' unique needs and preferences.
- Coordinated transportation and appointments for residents, ensuring timely access to necessary services.
- Managed medication distribution and tracked resident health records diligently.
- Facilitated recreational activities that increased resident engagement and fostered social interaction.
- Collaborated with healthcare professionals to address resident health concerns effectively.
- Resolved conflicts among residents to maintain a harmonious living environment.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Organized and maintained household inventory records, including supplies and equipment.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Ensured compliance with local health and safety regulations at the residence.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with maintenance team on damage to repair.
- Maintained furniture and room accessories to ensure a bright and inviting environment.
Education
High School Diploma -
Griffithville High School
Griffithville, AR05-1984
Skills
- Quality assurance
- Inventory control
- Safety management
- Policy compliance
- Performance monitoring
- Team leadership
- Time management
- Problem solving
- Effective communication
- Conflict resolution
Timeline
Supervisor
JCPenney
10.2009 - Current
House Manager
White County Group Home
05.2007 - 10.2009
High School Diploma -
Griffithville High School