Monalisa Dey
Warren,MI
Summary
Dynamic professional with a proven track record at Amazon Warehouse, excelling in customer service and complex problem-solving. Recognized for enhancing customer satisfaction and streamlining inventory processes. Strong communicator and relationship builder, adept at fostering collaboration and adapting to fast-paced environments. Committed to workplace safety and operational excellence.
Overview
4
4
years of professional experience
Work History
Associate
Amazon Warehouse
Patik MI
09.2024 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
U.S Farathan
Oparetor
Troy MI
03.2021 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor Of Arts - Bangla
M.C College
Sylhet Bangladesh10.2018
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Flexible schedule
- Oral communication
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Associate
Amazon Warehouse
09.2024 - 01.2025
U.S Farathan
Oparetor
03.2021 - 01.2023
Bachelor Of Arts - Bangla
M.C College