MonaLisa Simpson
Arlington Heights,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
TGI Fridays
Joliet, IL
12.2022 - 06.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server
Olive Garden
Gurnee, IL
06.2022 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Personal Shopper
Amazon Fresh
Naperville, IL
02.2020 - 12.2022
- Maintained a high level of customer service while ensuring customer satisfaction.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Collaborated with store management team to ensure appropriate inventory levels were maintained.
- Handled client budgets efficiently, ensuring the best value for their spending.
Education
Associate of Arts - Medical Assistant
Computer Systems Institute
Skokie, IL05-2016
High School Diploma -
Glenbard North High School
Carol Stream, IL06-1993
Skills
- Food inspection
- Food Running
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Beverage Preparation
Timeline
Server
TGI Fridays
12.2022 - 06.2024
Server
Olive Garden
06.2022 - 06.2023
Personal Shopper
Amazon Fresh
02.2020 - 12.2022
Associate of Arts - Medical Assistant
Computer Systems Institute
High School Diploma -
Glenbard North High School
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