Summary
Overview
Work History
Education
Skills
Timeline
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Monasia Crawford

San Antonio,TX

Summary

Dedicated bartender with strong multitasking and problem-solving skills. Committed to enhancing guest satisfaction through exceptional service and attention to detail.

Overview

8
8
years of professional experience

Work History

Bartender

Hotel Emma
San Antonio, TX
08.2023 - Current
  • Crafted and served specialty cocktails, enhancing guest satisfaction and experience.
  • Trained new staff on bartending techniques and customer service standards.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Served high customer volumes during special events, nights, and weekends.

Server Trainer

Esquire Tavern
San Antonio, TX
06.2021 - 08.2023
  • Trained new servers on menu knowledge and service standards, ensuring consistent customer experience.
  • Implemented best practices for order accuracy, reducing errors during peak service hours.
  • Resolved customer complaints swiftly, improving overall guest satisfaction ratings.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Sales Support Coordinator

Spectrum
San Antonio, TX
03.2018 - 01.2020
  • Managed order processing and fulfillment, maintaining accuracy in records and documentation.
  • Streamlined communication between sales teams and clients, improving overall service efficiency.
  • Processed high volumes of data entries accurately and efficiently.
  • Developed and maintained comprehensive documentation for data processes.

Education

High School Diploma -

Henry Ford Academy
San Antonio, TX

Associate of Science - Business Administration

San Antonio College
San Antonio, TX
12-2026

Skills

  • Strong multitasking
  • Customer service
  • Problem-solving
  • Data entry
  • Accuracy and attention to detail

Timeline

Bartender

Hotel Emma
08.2023 - Current

Server Trainer

Esquire Tavern
06.2021 - 08.2023

Sales Support Coordinator

Spectrum
03.2018 - 01.2020

High School Diploma -

Henry Ford Academy

Associate of Science - Business Administration

San Antonio College