Monee Sconyers Thomas
Washington,DC
Summary
Versatile Program Analyst with advanced knowledge of operational areas. Highly effective at reviewing and validating data, conducting complex reviews, and assessing program operations. Practiced project manager and problem-solver with over 5 years of experience in Human Services.
Overview
17
17
years of professional experience
Work History
Program Analyst
Department Of Human Services
11.2019 - Current
- Lead project manager of development and implementation phase for two company applications: Middle Application Processing (MAP) System and TEP Customer Portal (Portal)
- Supervise operations and maintenance phases of MAP and Portal
- Manage Marion Berry Summer Youth Employment Program interns
- Service over 200 staff across DHS ESA and DHS FSA Administrations providing training and support to users of existing and developing program specific applications.
- Liaise effectively with others to promote ongoing network design, reevaluation and optimization, scaling with company growth and engage with subject matter experts on technical topics to translate complex ideas associated with TANF
- Knowledgeable of Human Care Agreement, Request for Qualifications for TANF Job Placement and Educational and Occupational Training and Work Verification Plans for TANF
Social Service Representative
Department Of Human Services
09.2014 - 11.2019
- Independently serviced District of Columbia residents requesting and re-certifying for childcare subsidy assistance.
- Exercised judgment in applying Federal rules and City Council regulations, department policies and procedures, Mayoral Orders, and Hearing Officers' decisions.
- Served as point-of-contact for Child and Family Services Agency, Department of Human Services Strong Families, Office of State Superintendent of Education Youth Re-Engagement Center cases, and Fair Hearing cases
- Reviewed TANF recipient referrals administered from Office of Work Opportunity and TANF Employment Program (TEP) vendors; and, troubleshoot potential customer's eligibility concerns
- Reviewed Homeless and Shelter case referrals administered from Virginia Williams and affiliated homeless agencies and discuss current policy and potential waivers pertinent to this client base
- Initiated actions to suspend, approve, or terminate childcare services
- Reports case actions as established by department policy and procedures
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Adjunct Professor
School of Professional Studies, Trinity University
09.2014 - 05.2016
- Taught Counseling courses, providing instruction to up to 25 undergraduate students.
- Managed student performance using course objectives and learning outcomes through assignments, projects, discussions, or examinations; provide timely feedback on student progress.
- Created, evaluated and revised course syllabus of course objectives and learning outcomes, teaching methodology, attendance policies in line with those of Trinity.
- Demonstrated real-world application for concepts covered using varied teaching styles through engaging assignments.
- Encouraged students to submit course evaluations, review course evaluations when available and use feedback to improve course delivery.
Career Agent Team Leader/Career Agent
KRA Corporation
08.2012 - 09.2014
- Managed a caseload of over 60 families in receipt of public cash assistance (TANF) and integrated company best-practices for increasing customer compliance and placement.
- Audited and reconciled customer stipends and incentives.
- Assisted over 100+ low-income individuals in developing career and education plans based on individual needs.
- Maintained more than 30% retention ratio by building and strengthening client relationships.
Family Case Manager
Community Of Hope
04.2010 - 06.2012
- Managed 20 formerly homeless families providing housing search, placement, and income-focused case management services.
- Assessed community needs and identified resources for social and community service programs.
- Analyzed trends and data to inform decision-making and program development using HMIS and OCTO databases.
Grants Management Specialist
Campaign For Youth Justice
01.2007 - 12.2008
- Ensured compliance with grant funders for a $1.5 million budget.
- Managed administrative aspects of partnership agreements.
- Distributed grant requests for proposals, reviewed responses and recommended acceptance.
- Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Education
Master of Arts - Social Work
Howard University
Washington, DCBachelor of Arts - American Studies
Carleton College
Northfield, MinnesotaSkills
- Change Management Process
- Departmental Support
- Meeting Support
- Improve Procedures
- Managing Program Activities
- Training Strategies
- Strategy Implementation
Timeline
Program Analyst
Department Of Human Services
11.2019 - Current
Social Service Representative
Department Of Human Services
09.2014 - 11.2019
Adjunct Professor
School of Professional Studies, Trinity University
09.2014 - 05.2016
Career Agent Team Leader/Career Agent
KRA Corporation
08.2012 - 09.2014
Family Case Manager
Community Of Hope
04.2010 - 06.2012
Grants Management Specialist
Campaign For Youth Justice
01.2007 - 12.2008
Master of Arts - Social Work
Howard University
Bachelor of Arts - American Studies
Carleton College
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