Monefa Walters Morris
Lauderhill,FL
Summary
Dynamic Team Lead at Walmart with a proven track record in enhancing customer service and operational efficiency. Skilled in conflict resolution and coaching, I successfully implemented training programs that improved employee performance and reduced stockouts. Adept at analyzing sales data to optimize product placement, driving significant business success.
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
5
5
years of professional experience
Work History
Team Lead
Walmart
Sunrise, FL
05.2021 - Current
- Coordinated team efforts to enhance customer service and operational efficiency.
- Implemented training programs to develop employee skills and improve performance.
- Monitored inventory levels, ensuring timely restocking and reducing stockouts.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Worked different stations to provide optimal coverage and meet production goals.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Pembroke Hall High
Kingston, Jamaica06.2017
Skills
- Conflict resolution
- Coaching and mentoring
- Workplace safety
- Complaint resolution
Timeline
Team Lead
Walmart
05.2021 - Current
High School Diploma -
Pembroke Hall High