Moneque Newton
Woburn
Summary
Personable VIP Hostess recognized for productivity and efficiency in task completion. Skilled in client relationship management, event coordination, and upscale service provision. Excel in communication, problem-solving, and adaptability, ensuring guest satisfaction and loyalty. Committed to creating memorable experiences through exceptional service standards.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
VIP Hostess
POWER DRY, INC.
Boston
08.2022 - 10.2025
- Delivered premium, personalized service to VIP guests in fast-paced, high-volume event environments
- Prepared and served high-end cocktails, wine, and bottle service with speed, accuracy, and attention to presentation
- Managed VIP tables, ensuring seamless service, timely drink delivery, and guest satisfaction
- Built rapport with high-profile clientele, maintaining discretion and professionalism at all times
- Upsold premium bottles, cocktails, and add-on services to increase revenue
- Collaborated with hosts, security, and event staff to coordinate VIP experiences and resolve guest needs efficiently
- Maintained cleanliness, organization, and compliance with health and safety standards
- Handled POS transactions, cash, and tabs accurately in high-pressure settings
Event Staff
CONSIDER IT DONE
Dedham
04.2018 - 08.2024
- Delivered high-quality food and beverage service at upscale events including weddings, college graduations, reunions, and charity galas
- Executed full-service catering support, including setup, service, and breakdown of formal dining areas, buffets, and beverage stations
- Provided attentive, guest-focused service in both plated and buffet-style environments, ensuring a seamless experience for large parties
- Maintained a polished and professional presence while serving high-end clientele in fast-paced settings
- Collaborated with event coordinators, kitchen staff, and service teams to ensure smooth execution of complex events
- Managed high-volume guest interactions while maintaining attention to detail and service standards
- Ensured strict adherence to food safety, sanitation, and presentation guidelines
- Assisted with special requests and last-minute adjustments to accommodate client needs
Cashier
Panera Bread
Woburn
08.2015 - 02.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and dietary preferences.
- Maintained cleanliness and organization of the dining area and service counters.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Participated in training new cashiers on operational procedures and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
College Degree - International business
Southern New Hampshire University
New HampshireHigh school or equivalent -
Woburn Memorial High School
Woburn, MA 09.2014 - 06.2017
Skills
- Event coordination
- Cocktail preparation
- Time management
- Attention to detail
- Health compliance
- Venue promotion
- Brand representation
- Exceptional communication
- Positive and professional
- Hospitality service expertise
- Cleanliness maintenance
- Effective multitasking
- Detail-oriented
- Effective networking
Certification
TIPS
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
VIP Hostess
POWER DRY, INC.
08.2022 - 10.2025
Event Staff
CONSIDER IT DONE
04.2018 - 08.2024
Cashier
Panera Bread
08.2015 - 02.2018
High school or equivalent -
Woburn Memorial High School
09.2014 - 06.2017
College Degree - International business
Southern New Hampshire University