Summary
Overview
Work History
Education
Skills
Timeline
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Monet Matthews

Tampa

Summary

Experienced Food and Beverage Manager and Event Coordinator with a proven track record at Heritage Golf Group, excelling in event logistics and guest relations. Skilled in team leadership and on-site execution, I have successfully organized special events that boosted sales and mentored staff to enhance service quality, ensuring exceptional dining experiences. I am experienced in all positions within a restaurant and events, and am focused on customer satisfaction and meeting team goals.

Overview

6
6
years of professional experience

Work History

Food and Beverage Manager

Heritage Golf Group
03.2022 - Current
  • Coordinated logistics for large-scale events, including venue selection, vendor management, and on-site execution.
  • Handled routine administrative tasks, including scheduling shifts for staff members.
  • Assisted in monitoring food quality and presentation standards.
  • Mentored junior staff in best practices for event coordination, restaurant service, and guest satisfaction.
  • Organized successful special events that contributed to increased sales figures.
  • Oversaw daily front-of-house operations, ensuring exceptional guest experiences and service quality.

Thee Treehouse

Thee Treehouse
04.2021 - 02.2022
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Handled cash and credit transactions accurately, maintaining financial integrity during shifts.
  • Resolved customer complaints promptly, fostering a positive dining experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Mad Chiller World

Mad Chiller World and Arts
06.2019 - 08.2020
  • Proven ability to learn quickly and adapt to new situations.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma And IB Diploma -

Carrollwood Day School
1515 W Bearss Ave.
05-2019

Skills

  • Food and Beverage operations
  • On-site execution
  • Guest Relations
  • Team leadership and supervision

Timeline

Food and Beverage Manager

Heritage Golf Group
03.2022 - Current

Thee Treehouse

Thee Treehouse
04.2021 - 02.2022

Mad Chiller World

Mad Chiller World and Arts
06.2019 - 08.2020

High School Diploma And IB Diploma -

Carrollwood Day School

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