Monet Romero

Sweet Mercy Farms

Albuquerque, NM

03.2021 - 10.2024

Greeted customers and provided excellent customer service.
Assisted customers in finding products, answered questions, and made product recommendations.
Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Operated cash register to process payments from customers.
Processed online orders and ensured timely delivery of items.
Resolved customer complaints in a professional manner.
Organized backroom storage areas for efficient access to merchandise.
Handled returns and exchanges according to company policy.
Provided ongoing training for new staff members.
Conducted regular stock counts to verify accuracy of inventory records.
Participated in promotional activities such as setting up displays or distributing marketing materials.
Assisted with visual merchandising tasks including window dressing and floor changes.
Updated customer information in the database system when necessary.
Stocked and cleaned shelves while maintaining neat and orderly store.
Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
Followed loss prevention strategies, minimizing theft.
Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Expedited newly received merchandise to sales floor.
Collaborated with team members to achieve sales targets and improve customer satisfaction.

Summary