Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monet Scott

Raleigh,NC

Summary

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Creamed
Raleigh
06.2024 - Current
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Verified that all coupons were valid prior to processing them into the system.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

Package Solution Consultant

ADT distribution center
East Point , GA
09.2016 - 06.2024
  • Analyzed key performance indicators to identify effective strategies.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored system performance using monitoring tools such as OEM Grid Control or Cloud Control.

Education

GED -

Satellite Academy
Jamaica, NY
06-2000

Skills

  • Order coordination
  • Drawer management
  • Check processing
  • Retail merchandising

Timeline

Customer Service Cashier

Creamed
06.2024 - Current

Package Solution Consultant

ADT distribution center
09.2016 - 06.2024

GED -

Satellite Academy
Monet Scott