Monet Speights
Jacksonville,FL
Summary
Self-Motivated, hardworking Sales Representative with over 10+ years in a Call Center environment with ADT Security Services. Possess exceptional communication skills, time management and excellent customer service skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Daily's
07.2022 - Current
- Managed day-to-day operations of gas station and convenience store, ensuring adherence to company standards.
- Responsible for inventory management, including ordering, stocking, and maintaining optimal levels of merchandise.
- Oversaw cash handling procedures, reconciled cash drawers, and prepared daily deposits, maintaining accuracy in financial transactions.
- Conducted safety inspections, addressed hazards, and ensured compliance with safety regulations, resulting in zero safety incidents during tenure.
- Assisted trained new employees
Assistant Manager
Familly Dollar
01.2022 - 07.2022
- Responsible for greeting and assisting customers in a timely and friendly manner
- Train and develop Store Associates on Family Dollar operating practices and procedures
- Assisting with unloading delivery truck and transferring merchandise from stockroom to store
- Assisted Manager with ordering merchandise, payroll, scheduling, and deposits.
Temp
Goodwill Temp Agency
01.2021 - 03.2021
- Front desk temperature screening for residence, visitors and staff at facility.
Administrative Assistant
Goodwill Temp Agency
01.2020 - 02.2021
- Reaching out to customer leads through cold calling to develop business relations
- Calling drivers for location and estimated time of delivery
- Responsible for entering loads and drivers' paperwork being scanned in system.
Sales Associate
Goodwill Temp Agency
10.2019 - 01.2020
- Inbound calls for pricing on dumpsters, mobile toilets, mechanical equipment rental and scheduled delivers for set up.
Sales
Concentrix
10.2017 - 10.2019
- Handled inbound/outbound calls to schedule annual eye exam
- Verified customer personal information and confirmed insurance
- Managed customer complaints using excellent customer service
- Consistently met and surpassed quotas of 200 appointments per month and 50 calls per hour.
Sales Associate
Academy Sports
11.2015 - 10.2017
- Providing prompt, friendly customer service, assisting with price changes, zoning and maintaining merchandise.
Property Manager
Public Storage
08.2012 - 05.2015
- Managed daily operations of a 700 unit facility and handled all rental agreements
- Maintained a clean, safe and secure environment while meeting property goals in delinquency, insurance and merchandise sales
- Preparing units going to auction as prescribed by law
- Traveling to other facilities when needed.
Education
BUSINESS ADMINISTRATION -
Jones College
Jacksonville, FL01.2000
Skills
- Management
- Extensive Customer Service
- Microsoft Office
- General office task
- Proficient on computers
- Property Management
Certification
Driver's License
Timeline
Assistant Manager
Daily's
07.2022 - Current
Assistant Manager
Familly Dollar
01.2022 - 07.2022
Temp
Goodwill Temp Agency
01.2021 - 03.2021
Administrative Assistant
Goodwill Temp Agency
01.2020 - 02.2021
Sales Associate
Goodwill Temp Agency
10.2019 - 01.2020
Sales
Concentrix
10.2017 - 10.2019
Sales Associate
Academy Sports
11.2015 - 10.2017
Property Manager
Public Storage
08.2012 - 05.2015
BUSINESS ADMINISTRATION -
Jones College
Driver's License
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