Monic Alaniz
Delano,CA
Summary
High School graduate. Over 5 years of experience in Customer Services, 2 years in Clerical experience, and I am a quick learner.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
County of Kern
Delano, CA
08.2023 - 08.2025
- 2 years experience in Managed incoming calls and emails professionally and promptly, directing inquiries to appropriate personnel or providing necessary information
- Performed data entry tasks with high attention to detail while maintaining confidentiality of sensitive information
- Trained new clerical assistants on office procedures including document formatting standards
- Over 5 years experience Providing excellent Customers Services and communication to all Customers.
Crew Member
McDonald's
Delano, CA
09.2021 - 02.2023
- 4/5 Prepared food items according to established recipes and portion sizes, maintaining high quality standards
- Over 5 years Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- 4 years experience Assisted in inventory management by monitoring stock levels and notifying supervisor when supplies needed replenishment
- Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
- Train new crew members how to operate kitchen area, grills and fryers. And to properly operate table and making orders coming in.
Sales Representative
Dd's Discount
Delano, CA
09.2021 - 07.2022
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction.
- Over 5 years of Customer Services. My ability to communicate with Customers. Delivering exceptional results to Customers.
- Cashier and Cash handling. 2 years experience.
Education
High School Diploma -
McFarland Learning Center
McFarland, CA06.2002
Skills
- Customer Services, Office Services/Clerical, taking and returning phone calls and voicemails, Printing and faxing Assisting Customers with questions and concerns
- Retail Store- Cashiers, cash handling, Customer Services, Closing, Stocking and sorting
- Franchise-Crew Member/Food Prep- make Special orders, food Preparation, operate kitchen, inventory count,dishwasher
- Security- Private Security, monitoring assigned areas, parties, events Maintain safety, reporting of any incident or damages
Timeline
Clerical Assistant
County of Kern
08.2023 - 08.2025
Crew Member
McDonald's
09.2021 - 02.2023
Sales Representative
Dd's Discount
09.2021 - 07.2022
High School Diploma -
McFarland Learning Center