Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Autry

Raleigh,NC

Summary

Driven to optimize care policies, standards and quality assurance guidelines in order to enable program growth and sustained improvements to patient nursing care. Knowledgeable trainer, supervisor, and conflict manager with a good work ethic and firm grasp of effective staff leadership strategies.

Overview

16
16
years of professional experience

Work History

Lead Care Manager

Sunrise Senior Living
Raleigh, NC
08.2021 - Current
  • Support Team members with hands on care.
  • Communicate with resident family members.
  • Supervisor is shift provide direction and leadership to Care team.

Customer Service Manager

Xerox, ACS
Raleigh, 27607
06.2011 - 08.2014
  • Provide Quality Assurance to team members.
  • Over see team members schedules
  • Communicate with customers.

CNA

Wellington Rehab
Knightdale, North Carolina
01.2009 - 05.2011
  • Assist resident with Activities of daily living.
  • Monitor and record Vital signs
  • Participation of activities with residents

Education

High School Diploma -

Phillips High
Raleigh, NC
05-2002

Skills

  • Quality assurance requirements
  • Training proficiency
  • Quality control standards
  • Wellness support

Timeline

Lead Care Manager

Sunrise Senior Living
08.2021 - Current

Customer Service Manager

Xerox, ACS
06.2011 - 08.2014

CNA

Wellington Rehab
01.2009 - 05.2011

High School Diploma -

Phillips High
Monica Autry