Summary
Overview
Work History
Education
Skills
meeting new people, interacting with others, helping people in anyway I can
Timeline
Generic

MONICA BATTLE

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking employee enthusiastic about learning new skills in the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Punctual and honest person with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

14
14
years of professional experience

Work History

Driver

White Oak Transportation
08.2020 - Current
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Minimized liability by consistently following road rules when driving.
  • Delivered goods and products to customer on time and in excellent condition.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Driver

Swift Transportation
07.2019 - 08.2020
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Sales Associate

Dollar General Store
03.2019 - 05.2019
  • Provided warranty information to customers purchasing covered items and services.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.

Driver

White Oak Transportation
04.2018 - 12.2018
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.

Driver

US XPRESS ENTERPRISES, INC
08.2017 - 04.2018
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Delivered goods and products to customer on time and in excellent condition.
  • Minimized liability by consistently following road rules when driving.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Obtained signatures from customers upon delivery of goods.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.

Driver

Swift Transportation
05.2015 - 05.2017
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Minimized liability by consistently following road rules when driving.
  • Delivered goods and products to customer on time and in excellent condition.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Warehouse Worker

Glovis Ga
09.2013 - 10.2014
  • Performed general housekeeping and cleaning tasks.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Oversaw logistics and inventory management for storeroom.
  • Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
  • Assisted in inventory audits to maintain accurate records and minimize discrepancies between physical stock levels and system data.

Warehouse Worker

JAC Products Inc.
02.2012 - 08.2012
  • Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
  • Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
  • Made car rails for different vehicle manufacturers

Driver, Warehouse Orders

Glovis Ga
08.2010 - 10.2010
  • Inspected the vehicle for no defects
  • Parked cars in designated areas
  • Inspected cars for all parts, lights, and safety

Education

High School Diploma -

Handley High School
Roanoke, AL
05.2009

Skills

  • Time Management
  • CDL License
  • Appointment Scheduling
  • Transportation
  • Order picking and processing
  • Passenger Assistance
  • Patience and understanding
  • Flexible Schedule
  • Equipment Operation
  • Commercial driving
  • Passenger Safety
  • Vehicle inspections
  • Attention to Detail
  • Dispute Mediation
  • Staff Support
  • Building Customer Loyalty
  • Safety and Cleanliness Standards
  • Order Management
  • Inventory and Stocking
  • Honest and Dependable
  • Records Updating
  • Package preparation
  • Inventory Recordkeeping
  • Production Error Correction
  • Safety Protocols
  • Product Assembly
  • Supply Ordering
  • Complex Problem-Solving
  • Checking and Gauging
  • Quality assurance standards
  • Equipment Setup
  • Problem-Solving

meeting new people, interacting with others, helping people in anyway I can

With the statement helping people in anyway I can, that means a lot to me. Helping others is the way of moving the world. 've always been told that I have a heart of gold and I brighten up the room when I enter, and as I've gotten older I'm starting to believe it.

Timeline

Driver

White Oak Transportation
08.2020 - Current

Driver

Swift Transportation
07.2019 - 08.2020

Sales Associate

Dollar General Store
03.2019 - 05.2019

Driver

White Oak Transportation
04.2018 - 12.2018

Driver

US XPRESS ENTERPRISES, INC
08.2017 - 04.2018

Driver

Swift Transportation
05.2015 - 05.2017

Warehouse Worker

Glovis Ga
09.2013 - 10.2014

Warehouse Worker

JAC Products Inc.
02.2012 - 08.2012

Driver, Warehouse Orders

Glovis Ga
08.2010 - 10.2010

High School Diploma -

Handley High School

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MONICA BATTLE