Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Bemiller

Broomfield,CO

Summary

Hard worker that is very dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

10
10
years of professional experience

Work History

Cosmetologist

Self Employed
04.2023 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Cosmetologist

Bleach'd
10.2020 - 03.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Cosmetologist

The Beauty Room
04.2018 - 09.2019
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Suites Manager/Warehouse/Bartender

Aramark
04.2014 - 08.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

District Manager

Darque Tan
07.2014 - 05.2015
  • Supervised 7 locations to enforce high-quality standards of operation.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Optimized team performance with newly implemented sales and merchandising procedures.
  • Held meetings with director to identify techniques to overcome sales obstacles.

Education

Cosmetology

Paul Mitchell
Lakewood, CO
11.2016

High School Diploma -

Erie High School
Erie, CO
06.2012

Skills

  • Friendly Communication
  • Upselling
  • Time Management
  • Sales Management
  • Organizational Skills
  • Customer Service

Timeline

Cosmetologist

Self Employed
04.2023 - Current

Cosmetologist

Bleach'd
10.2020 - 03.2022

Cosmetologist

The Beauty Room
04.2018 - 09.2019

District Manager

Darque Tan
07.2014 - 05.2015

Suites Manager/Warehouse/Bartender

Aramark
04.2014 - 08.2016

Cosmetology

Paul Mitchell

High School Diploma -

Erie High School

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Monica Bemiller