MONICA BROWN
Carrollton,GA
Summary
Motivated medical billing and coding specialist with over 10 years of experience in health operations management. Expert in ICD-9, ICD-10, CPT, and HPCS coding. Highly skilled in analyzing patient information, diagnoses, and billing data. Experienced in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, and efficient team player.
Overview
14
14
years of professional experience
Work History
Medical Records Specialist
Tanner Hospital
07.2020 - 03.2024
- Maintained a 99.5% accuracy rate in medical record entry, measured through regular audits and error tracking.
- Implemented an efficient electronic health record (EHR) system, resulting in a 35% reduction in record retrieval time, improving staff productivity and patient care.
- Improved patient care by maintaining accurate and up-to-date medical records.
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
Medical Billing Specialist
Grady Memorial Hospital
03.2016 - 07.2020
- Collect delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur.
- Utilize collection agencies and small claims courts to collect accounts by evaluating and selecting collection agencies.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
Medical Billing and Coding Specialist
Georgia Department, Public Health
06.2010 - 03.2016
- Assigned ICD and CPT codes to patient medical records and held a 95 percent accuracy per 150 claims.
- Entered procedure and diagnosis codes and requisite patient information into billing software to streamline invoicing and account management; added modifiers, verified diagnoses, and coded narrative diagnoses
- Managed the preparation and submission of insurance claims, resulting in 95% success rate and a 10% increase in revenue.
- Developed strong client relationships through consistent communication and attentive service.
Education
Certificate - Medical Billing & Coding Specialist
Sanford Brown College
Atlanta, GABachelor of Science - Science Education
Atlanta Technical College
Atlanta, GA05.2026
Skills
- Medical Coding (10 years)
- Insurance Verification (10 years)
- Medical Terminology (10 years)
- Medical Billing
- Case Management
Timeline
Medical Records Specialist
Tanner Hospital
07.2020 - 03.2024
Medical Billing Specialist
Grady Memorial Hospital
03.2016 - 07.2020
Medical Billing and Coding Specialist
Georgia Department, Public Health
06.2010 - 03.2016
Certificate - Medical Billing & Coding Specialist
Sanford Brown College
Bachelor of Science - Science Education
Atlanta Technical College
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