MONICA CALLAWAY
Newport,TN
Summary
Detail-oriented professional with experience in developing financial models and reports. Offers great budgeting, forecasting and cost analysis skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Homemaker
Stay At Home Mom
Port St Lucie, FL
11.2021 - Current
- Teach, love, and discipline children.
- Additionally, create budgets, make and attend all doctor appointments, clean all rooms, and keep our household in order.
- Multi-task during almost every activity/task.
- Applied effective time management techniques to meet tight deadlines.
Domestic Violence Assistant Advocate
Safe Space Inc.
Stuart, FL
04.2021 - 08.2021
- Responded to and documented Crisis Hotline calls in the Agency client database, including a safety plan, lethality assessment, screening for Shelter, and providing information and referrals as appropriate
- Determined eligibility of individuals to enter Shelter or other program services
- In cases of dispute, determination will be made in consultation with the supervisor or Advocate on Call (A.O.C.) as appropriate
- Document all ongoing supportive services in participants Agency client database file following all Department of Children and Families (DCF) and Safe Space standards.
Caregiver
Nightingale Private Care Inc.
Vero Beach, FL
08.2020 - 03.2021
- Protected health information according to HIPAA policies and procedures
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier
Walmart Supercenter
Vero Beach, FL
04.2019 - 11.2019
- Provided efficient and courteous service to customers
- Resolved and de-escalated issues to address customer concerns
- Built and maintained positive working relationships with co-workers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Direct Support Professional Caregiver
The Arc Of Indian River County
Vero Beach, FL
04.2018 - 02.2019
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Transported client to doctor's office and essential errands.
- Assisted residents in activities of daily living to maintain health and dignity.
- Reviews Medication Administration Record (MAR) as needed.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
High School Diploma -
St Lucie West Centennial
Port St Lucie, FL06.2009
Skills
- Calm and Professional Under Pressure
- Time Management
- Conflict Resolution
- Data Entry
- Decision-Making
- Good Telephone Etiquette
Timeline
Homemaker
Stay At Home Mom
11.2021 - Current
Domestic Violence Assistant Advocate
Safe Space Inc.
04.2021 - 08.2021
Caregiver
Nightingale Private Care Inc.
08.2020 - 03.2021
Cashier
Walmart Supercenter
04.2019 - 11.2019
Direct Support Professional Caregiver
The Arc Of Indian River County
04.2018 - 02.2019
High School Diploma -
St Lucie West Centennial