MONICA CALLAWAY
Newport,TN
Summary
Detail-oriented professional with experience in developing financial models and reports. Offers great budgeting, forecasting and cost analysis skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Homemaker
Stay At Home Mom
11.2021 - Current
- Teach, love, and discipline children.
- Additionally, create budgets, make and attend all doctor appointments, clean all rooms, and keep our household in order.
- Multi-task during almost every activity/task.
- Applied effective time management techniques to meet tight deadlines.
Domestic Violence Assistant Advocate
Safe Space Inc.
04.2021 - 08.2021
- Responded to and documented Crisis Hotline calls in the Agency client database, including a safety plan, lethality assessment, screening for Shelter, and providing information and referrals as appropriate
- Determined eligibility of individuals to enter Shelter or other program services
- In cases of dispute, determination will be made in consultation with the supervisor or Advocate on Call (A.O.C.) as appropriate
- Document all ongoing supportive services in participants Agency client database file following all Department of Children and Families (DCF) and Safe Space standards.
Caregiver
Nightingale Private Care Inc.
08.2020 - 03.2021
- Protected health information according to HIPAA policies and procedures
- Participated in case reviews, consulted with team caring for client, to evaluate client's needs and plan for continuing services.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier
Walmart Supercenter
04.2019 - 11.2019
- Provided efficient and courteous service to customers
- Resolved and de-escalated issues to address customer concerns
- Built and maintained positive working relationships with co-workers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Direct Support Professional Caregiver
The Arc Of Indian River County
04.2018 - 02.2019
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Transported client to doctor's office and essential errands.
- Assisted residents in activities of daily living to maintain health and dignity.
- Reviews Medication Administration Record (MAR) as needed.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
High School Diploma -
St Lucie West Centennial
Port St Lucie, FL06.2009
Skills
- Calm and Professional Under Pressure
- Time Management
- Conflict Resolution
- Data Entry
- Decision-Making
- Good Telephone Etiquette
Timeline
Homemaker
Stay At Home Mom
11.2021 - Current
Domestic Violence Assistant Advocate
Safe Space Inc.
04.2021 - 08.2021
Caregiver
Nightingale Private Care Inc.
08.2020 - 03.2021
Cashier
Walmart Supercenter
04.2019 - 11.2019
Direct Support Professional Caregiver
The Arc Of Indian River County
04.2018 - 02.2019
High School Diploma -
St Lucie West Centennial