Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Perfect Attendance
Timeline
Generic

Monica Davis

Pawleys Island,SC

Summary

Dynamic professional with a positive attitude and strong customer service skills, honed at Krispy Kreme Donuts. Proven ability to multitask and train teams effectively, enhancing operational efficiency. Experienced in web design, utilizing technical expertise to improve user engagement and satisfaction. Committed to fostering a collaborative work environment and delivering exceptional results.


Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.

Overview

17
17
years of professional experience

Work History

Food Service Worker

Aramark
08.2025 - Current
  • Prepared and served food items in compliance with safety and hygiene standards.
  • Operated kitchen equipment, ensuring proper maintenance and cleanliness.
  • Assisted in training new staff on food preparation techniques and service protocols.

Sales Associate Manager

Krispy Kreme Donuts
01.2020 - Current
  • Assisted in training new sales associates on product knowledge and customer service techniques.
  • Supported daily operations by maintaining inventory accuracy and organizing merchandise displays.
  • Collaborated with team members to ensure excellent customer engagement and satisfaction.
  • Executed routine tasks such as processing transactions and handling customer inquiries efficiently.

Web Designer

Hosting for WordPress
08.2011 - Current
  • Designed user-friendly website layouts, enhancing visitor engagement and navigation.
  • Collaborated with developers to ensure seamless integration of web functionalities and design elements.
  • Conducted usability testing, gathering feedback to refine and improve website performance.
  • Implemented responsive design techniques, optimizing websites for various devices and screen sizes.

IT Engineer

W.O.R.D World Outreach Revival Deliverance
09.2008 - Current
  • Provided technical support for hardware and software issues, enhancing user productivity.
  • Diagnosed and resolved network connectivity problems, ensuring system reliability.
  • Led training sessions for staff on new technologies and best practices, boosting team proficiency.
  • Managed software installations and updates, ensuring compliance with security protocols and organizational policies.

Drive-Thru Cashier

Chick-fil-A
02.2022 - 08.2025
  • Processed customer transactions efficiently, ensuring accuracy and speed in high-volume settings.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new team members on operational protocols and cash handling procedures.
  • Maintained cleanliness and organization of the drive-thru area to enhance customer experience.

Cashier Helper

Biscuit Belly
01.2025 - 05.2025
  • Assisted customers with inquiries and transactions, ensuring positive shopping experiences.
  • Processed cash and electronic payments accurately, maintaining high levels of accuracy.
  • Collaborated with team members to streamline checkout procedures and reduce wait times.

Training Store Manager

7Eleven Convivence
02.2024 - 01.2025
  • Fostered a positive work environment through effective communication and team-building initiatives.
  • Coordinated with upper management on store compliance, ensuring adherence to company policies and procedures.
  • Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.

Education

GED -

North Charleston High School
North Charleston, SC
01-2027

Associate of Science - IT Network Security

College of Charleston
Charleston, SC
09-2025

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service

Accomplishments

  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Accurate by completing Website "Successful Living Learning Institute with accuracy and efficiency.
  • Documented and resolved Firewall Issues which led to Great results for the customer.
  • Achieved Financial Copensation through effectively helping with Cash Handling and Customer Service Love.

Languages

Spanish
Elementary

Perfect Attendance

I received Perfect attendance for 4 years in a row. I went to bed on time and goat all my quality sleep. 

I pray too always maintain a good positive mental attitude.

Timeline

Food Service Worker

Aramark
08.2025 - Current

Cashier Helper

Biscuit Belly
01.2025 - 05.2025

Training Store Manager

7Eleven Convivence
02.2024 - 01.2025

Drive-Thru Cashier

Chick-fil-A
02.2022 - 08.2025

Sales Associate Manager

Krispy Kreme Donuts
01.2020 - Current

Web Designer

Hosting for WordPress
08.2011 - Current

IT Engineer

W.O.R.D World Outreach Revival Deliverance
09.2008 - Current

GED -

North Charleston High School

Associate of Science - IT Network Security

College of Charleston
Monica Davis