Monica De Leon
Oakland
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
11
11
years of professional experience
Work History
Supervisor
Ross Dress for Less
Alameda
05.2014 - Current
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed strategies to improve team performance and productivity.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Directed and supervised team of 15 employees in daily operations.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Created new strategies for improving customer service standards within the organization.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Trained new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Skills
- Performance evaluation
- Regulatory compliance
- Inventory management
- Customer service
- Workflow coordination
- Safety training
- Recruitment support
- Effective communication
- Time management
- Cross-functional collaboration
- Safety protocols
- Financial management
- Business administration
- Employee development
- Business development
- Human resources management
- Coaching and mentoring
- Decision-making
- Schedule development
- Budget management
- Complex Problem-solving
- Staff education
- Data analytics
Languages
Spanish
Native/ Bilingual
Timeline
Supervisor
Ross Dress for Less
05.2014 - Current