Monica De Leon-Sanchez
Owatonna,MN
Summary
Adaptable and mission-driven professional with 6+ years of experience across healthcare, social services, and public safety. Skilled in coordinating care, managing transitions, and supporting diverse populations through roles in clinical labs, youth services, and 911 emergency response. Proven ability to lead teams, streamline operations, and remain calm under pressure. Known for strong communication, quick decision-making, and a client-centered approach. Brings a unique blend of administrative expertise, crisis management, and cross-functional collaboration to every role.
Let me know if you'd like a slightly more formal or more dynamic tone depending on your target field.
Overview
6
6
years of professional experience
Work History
911 Public Safety Telecommunicator
Rice and Steele 911 Center
Owatonna, MN
03.2025 - Current
- Gather information via multi-channel radio, 911 emergency and non-emergency phone systems, and computer terminal
- Ascertain nature of situation and its location
- Dispatch police, fire, EMS, rescue, and reserves and monitor all radio channels
- Making calls for officers: tow request, detox, judges, public works, etc
- Operate CAD to enter, receive and manipulate data
- Operate National Crime Information Center (NCIC)/Minnesota Justice Information Systems (MNJIS) terminals
- Provide general information not limited to filing police reports, impounded vehicles, returned property, locations in the county, various telephone numbers, addresses, and contact information, special event information, etc.
Transition Services Coordinator
New Dominion School
Austin, MN
09.2024 - 03.2025
- Collaborates with stakeholders to discern appropriate level of care, discharge placement and transition readiness for future placement and services needed
- Reviews and interprets client information, aiding in educational and clinical teams to determine the best placement for youth.
- Provides individual one on one sessions to clients and their families when applicable
- Collaborates with internal teams to identify the client's need for treatment, skills, or education
Clinical Laboratory Technologist
Mayo Clinic
Rochester, MN
07.2022 - 03.2024
- Conducted complex laboratory tests and analyses on various biological specimens, ensuring accuracy and adherence to standardized protocols
- Operated and maintained laboratory equipment, performing routine calibrations and troubleshooting to uphold quality control measures
- Interpreted and validated test results, collaborating with healthcare professionals to discuss findings and implications for patient care
- Developed and revised laboratory procedures to improve efficiency and comply with regulatory standards and best practices
- Maintained meticulous records of tests performed, results generated, and equipment maintenance for compliance with accreditation standards.
East Lake Apartments Assistant Director | Administrative Supervisor
Winona State University
Winona, MN
05.2019 - 05.2022
- Supervised 11 Desk Assistants and 5-18 Resident Assistants
- Scheduled Desk Assistants and Resident Assistants for desk shifts and duty shifts
- Managed bi-weekly payroll
- Maintained databases utilized by the Housing and Residence Life Department
- Oversaw the daily operations of the East Lake front desk
- Event planning and coordination for building events, training opportunities, department events, travel arrangements, etc
Education
Bachelor of Science - Cell and Molecular Biology
Winona State University
Winona, MN05-2022
Websites
Languages
Spanish
Native/ Bilingual
French
Professional
Timeline
911 Public Safety Telecommunicator
Rice and Steele 911 Center
03.2025 - Current
Transition Services Coordinator
New Dominion School
09.2024 - 03.2025
Clinical Laboratory Technologist
Mayo Clinic
07.2022 - 03.2024
East Lake Apartments Assistant Director | Administrative Supervisor
Winona State University
05.2019 - 05.2022
Bachelor of Science - Cell and Molecular Biology
Winona State University
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