Monica Delgado
Helotes,TX
Summary
Highly experienced and self-motivated cytology professional with proven ability to perform all laboratory duties efficiently and independently. Demonstrates strong attention to detail, professionalism when interacting with healthcare providers, and the ability to build and maintain positive client relationships. Communicates effectively with coworkers and pathologists while contributing to a collaborative, high-quality laboratory environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Pathology Reference Laboratory
06.2024 - 10.2025
- Sold lab services to private offices, ambulatory surgery centers and hospitals.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Employed effective problem-solving techniques, increasing client satisfaction.
- Managed client accounts.
Director of Operations and Sales
Pathology Reference Laboratory
05.2019 - 06.2024
- Kept laboratory operations in compliance with accreditation.
- Directed team performance, managed schedules, and optimized workflow to maximize productivity.
- Direct oversight of FNA Clinic, Client Service Department, Sales, Logistics, Accessioning and operations of lab departments.
- Set up new client accounts and EMR integrations.
- Executed quality control policies and practices.
- Coordinated laboratory work with outside departments and facilities to keep specimens and results moving forward.
- Implemented process improvements to eliminate errors, reduce processing time, and deliverance of diagnostic reports.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Evaluated team member work for quality, ethics and compliance.
- Assisted in maintaining, recruiting, hiring and training of team members.
Senior Sales Executive
Pathology Reference Laboratory
08.2007 - 04.2019
- Built relationships with clients and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Travel throughout the assigned territory as required.
- Addressed and resolved client concerns and inquires.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated advertising brochure for vendor use.
- Trained new employees on customer service, billing and sales/marketing strategies.
Cytotechnologist
Pathology Reference Laboratory
08.2001 - 08.2007
- Evaluated specimens to detect cancer, precancerous changes and other abnormalities
- Adjusted and maintained laboratory equipment such as microscopes
- Provided accurate and timely diagnoses to assist pathologists in supporting optimal patient care
- Handle and prepare specimens using various staining techniques
- Maintained effective laboratory operations by adhering to standards of specimen collection, preparation or laboratory safety
Laboratory Technician
Texas Center for Infectious Disease
07.1998 - 08.2000
- Collects, prepares and processes specimens for microscopic analysis by staining and mounting cells on slides
- Prepared reagents
- Adhered to quality control procedures and policies, ensuring safety in the lab and accuracy of test data
- Performed routine lab and department maintenance to keep area clean and orderly
- Trained new laboratory personnel to apply proper laboratory techniques and best practices
Education
Post-Baccalaureate Certificate - Cytotechnology
UT Health San Antonio
San Antonio, TX05-2001
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX12-1996
Skills
- Cell analysis
- Lab techniques
- Microscopy
- Specimen Processing
- Quality Assurance
- Preliminary diagnosis assurance
- Data interpretation
- Sales presentations
- Team development
- Communication
- Problem solving
- Spanish speaking
Certification
- ASCP Certified Medical Laboratory Technician
Timeline
Senior Sales Executive
Pathology Reference Laboratory
06.2024 - 10.2025
Director of Operations and Sales
Pathology Reference Laboratory
05.2019 - 06.2024
Senior Sales Executive
Pathology Reference Laboratory
08.2007 - 04.2019
Cytotechnologist
Pathology Reference Laboratory
08.2001 - 08.2007
Laboratory Technician
Texas Center for Infectious Disease
07.1998 - 08.2000
Post-Baccalaureate Certificate - Cytotechnology
UT Health San Antonio
Bachelor of Science - Biology
The University of Texas At San Antonio