Monica Elrod
Realty ONE Group Umlimited
LANCASTER,PA
27
years of professional experience
Committed professional with a strong background in customer service, time management, and trend analysis. Recognized for effective problem-solving and fostering positive relationships in fast-paced environments. Skilled in utilizing downtime to enhance productivity and exceed organizational goals.
Work History
District Sales Representative
2 Years 6 Months- Sought new retailers and assisted them in completing the licensing requirements.
- Sales Support: Helped Retailers improve sales by reviewing performance and suggesting promotional activities
- Compliance Checks: Conducted site inspections and ensured Retailers met accessibility and program standards
- Equipment Training: Taught Retailers how to use Lottery equipment, manage tickets, and follow. the proper reporting steps
- Marketing Delivery: Provided point-of-sale (POS) materials and explained upcoming games and promotions
- Route Management: Visited stores on set routes loaded ticket stock, checked equipment, and reviewed cash procedures
Realtor Sales Associate
7 Years 9 Months- Guided buyers through property search, showings, offer preparation, and closing coordination.
- Advised sellers on pricing strategy, staging, and listing presentation to strengthen market appeal.
- Negotiated purchase and listing terms to align client goals with market conditions.
- Managed MLS listings, contract documentation, and transaction timelines for accurate compliance.
- Developed comprehensive marketing strategies for property listings, resulting in quicker sales times.
Realtor Sales Associate
3 Years 7 Months- Cultivated referral networks and client relationships to generate repeat and word-of-mouth business.
- Evaluated comparables, neighborhood trends, and financing options to support informed decisions.
- Coordinated inspections, appraisals, and escrow communications to keep transactions moving smoothly.
- Mentored newer agents on prospecting, client service, and effective negotiation practices.
- Advertised client properties through websites, social media, and real estate guides.
Realtor Sales Associate
3 Years 3 Months- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Managed a large portfolio of diverse properties, catering to the unique needs of each individual client.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Utilized social media platforms and online marketing tools to enhance property visibility and reach a wider audience.
New Home Sales Consultant
7 Years 4 Months- Guided homebuyers through community features, floor plans, and upgrade selections.
- Presented financing options and purchase agreements with clear, accurate communication.
- Managed sales pipeline in CRM, tracking leads, appointments, and follow-up activities.
- Coordinated with construction, design, and mortgage teams to support smooth closings.
Flight Attendant
5 Years 3 Months- Delivered cabin safety briefings and enforced FAA-compliant procedures throughout all flight phases.
- Assisted passengers with seating, baggage stowage, and special requests, maintaining calm, courteous service.
- Conducted preflight cabin inspections to verify supplies, equipment readiness, and safety compliance.
- Responded quickly to medical and emergency situations using approved procedures and onboard equipment.
Education
Diploma - Nursing
Skills
Client relationship management
Negotiation strategies
Territory management
Retail marketing strategies
Organizational management
Problem resolution
Time management
Multitasking
Collaborative teamwork
Effective communication
Detail orientation
Reliability
Timeline
District Sales Representative
Commonweath of Pennsylvania
05.2024 - CurrentRead More
Realtor Sales Associate
Realty ONE Group Umlimited
02.2019 - CurrentRead More
Realtor Sales Associate
Howard Hanna
07.2015 - 02.2019Read More
Realtor Sales Associate
Castellum/Mountain Realty
04.2012 - 07.2015Read More
New Home Sales Consultant
Hans Construction
12.2004 - 04.2012Read More
Flight Attendant
Northwest Airlines
03.2000 - 06.2005Read More
Methodist School of Nursing
Diploma from Nursing
Read More