Zoe Fitzgerald
Fort Wayne
Summary
Results-driven sales professional with a strong background in relationship management, business development, and customer service. Proven success in driving revenue growth, building long-term client partnerships, and exceeding sales goals in competitive environments. Recognized for leadership, adaptability, and a strong ability to connect with customers and teams alike. Experienced in sales strategy, operations management, and delivering high-level client experiences across hospitality and food service industries.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
District Sales Representative
Gordon Food Service
Fort Wayne
12.2021 - Current
- Manage and grow a designated sales territory by developing strong customer relationships and identifying new business opportunities
- Consistently meet and exceed sales targets through strategic account management and consultative selling
- Analyze market trends and competitor activity to strengthen positioning and drive revenue growth
- Provide product expertise and tailored solutions to improve customer satisfaction and retention
- Collaborate with internal teams to ensure seamless service and account support
- Recognized for top sales performance and division-leading new business growth
Property Administrator
StoryPoint Senior Living
Fort Wayne
07.2021 - 12.2021
- Oversaw administrative and financial operations for a senior living community
- Managed billing, accounts receivable, payroll administration, budgeting, and month-end reporting
- Supervised front office personnel and coordinated scheduling and daily operations
- Maintained vendor relationships, compliance documentation, and resident records
- Delivered professional, resident-focused customer service while supporting operational efficiency
Assistant General Manager
Staybridge Suites
Fort Wayne
07.2016 - 07.2021
- Assisted in overseeing operations of an 84-room property while maintaining brand standards and guest satisfaction
- Led and developed teams across front desk, housekeeping, and maintenance departments
- Managed vendor relationships, purchasing, scheduling, and operational budgeting
- Handled social media engagement, guest communications, and online booking platform updates
- Improved operational efficiency and guest experience through strong leadership and problem-solving
Hostess
Cosmos Restaurant
Fort Wayne
05.2015 - 07.2016
- Delivered exceptional customer service in a high-volume restaurant environment
- Managed reservations, guest seating, and carryout orders while maintaining efficient flow
- Built strong customer relationships that encouraged repeat business
- Assisted with operational tasks and ensured service standards were consistently maintained
Sales Associate
Gordon Food Service Store
Fort Wayne
03.2013 - 05.2015
- Assisted customers with product selection and account-based purchasing
- Managed inventory, stocked merchandise, and maintained product freshness standards
- Utilized suggestive selling techniques to increase customer satisfaction and sales
- Supported multiple departments in a fast-paced retail environment
Education
High School -
Northrop High School
Fort Wayne, IN 08.2011 - 05.2015
Skills
- Sales & Business Development
- Account Management
- Customer Relationship Management
- Leadership & Team Development
- Strategic Selling
- Client Retention
- Communication
- Organization
- Adaptability
- Microsoft Office Suite
- Operations Management
- Budgeting & Administrative Support
Awards Recognition
- 2025 Winners Circle, Division leader in new business generation
- 2024 Person of the Year, Recognized for significant team contributions
- 2024 Gold Club, Awarded for achieving company excellence standards
- 2023 Winners Circle, Division leader in new business generation
- 2023 Pacesetter Award, Recognized for outstanding sales performance and results
Timeline
District Sales Representative
Gordon Food Service
12.2021 - Current
Property Administrator
StoryPoint Senior Living
07.2021 - 12.2021
Assistant General Manager
Staybridge Suites
07.2016 - 07.2021
Hostess
Cosmos Restaurant
05.2015 - 07.2016
Sales Associate
Gordon Food Service Store
03.2013 - 05.2015
High School -
Northrop High School
08.2011 - 05.2015