Monica Fields
Oakley,CA
Summary
Compassionate Peer Support Specialist experienced in providing emotional, psychological, and practical assistance to individuals facing challenges. Strong empathetic communication skills inspire trust and motivate others toward positive change. Success in implementing peer-led initiatives and programs that foster community engagement and individual empowerment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services/Elevator Operator
Levi's Stadium
Oakley, CA
05.2019 - Current
- Communicate with visiting team members, fans, and team owners to navigate stadium services including directions, events, or parking
- Resolve conflicts among guests professionally, promoting a positive atmosphere at events.
Support Counselor
Family Purpose Corp
Oakley, CA
02.2023 - 02.2024
- Provided mediation and intervention services between students, maintaining a calm and supportive presence during difficult situations.
- Create, review, copy, and file documents daily, detailing students' social and emotional feelings and interactions during mediation sessions.
Administrative Assistant Intern
Opportunity Junction
Oakley, CA
08.2022 - 02.2023
- Completed clerical tasks and projects as assigned by the intern manager for a fast-paced program.
- Assisted with the food bank, coordinating logistics for successful distributions to students.
Education
Bachelor of Science, Sociology -
South New Hampshire University
Portsmouth, NH05.2025
Diploma -
Oak Grove High School
San Jose, CASkills
- Conflict resolution expertise
- Strong interpersonal skills
- Event Planning
- Time management skills
- Telephone Etiquette
- Hospitality
- Strong Work Ethic
- Accurate record keeping
Certification
Microsoft Office Certification in Word 2024
Opportunity Junction, Antioch CA
Certified Chef 2013
Pulaski Technical College, No. Little Rock, AR
Accomplishments
Merit Award 2024
Academic Achievement, South New Hampshire University
Portsmouth, NH
Timeline
Support Counselor
Family Purpose Corp
02.2023 - 02.2024
Administrative Assistant Intern
Opportunity Junction
08.2022 - 02.2023
Guest Services/Elevator Operator
Levi's Stadium
05.2019 - Current
Bachelor of Science, Sociology -
South New Hampshire University
Diploma -
Oak Grove High School
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