Monica Flores
Houston,TX
Summary
Adept Medical Assistant with proven expertise in HIPAA compliance and patient scheduling, demonstrated during tenure at a fast-paced clinic. Fluent in English and Spanish, I excel in providing exceptional customer service and efficient medical support. My quick adaptation to new technologies and dedication to patient care have significantly enhanced clinic operations.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
1
1
Certification
Work History
Medical Assistant
10.2024 - 11.2024
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Learned and adapted quickly to new technology and software applications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Medical Assistant
The College of Health Care Professions
TX11-2024
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Phlebotomy
- CPR certified
- Phlebotomy Techniques
- Medical Procedures
- Immunization Administration
- Compassionate
Certification
- National Certified Medical Assistant (NCMA) - National
- CPR certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
10.2024 - 11.2024
Medical Assistant
The College of Health Care Professions
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