Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Monica Flores

Houston

Summary

Detail-oriented Medical Assistant with expertise in patient care, medical documentation, and electronic health records. Committed to maintaining high cleanliness standards and effective communication in a collaborative healthcare environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Medical Assistant

HCA Houston Healthcare
Houston
04.2025 - Current
  • Prepared examination rooms by cleaning and stocking necessary supplies.
  • Recorded patient medical histories and vital signs accurately.
  • Assisted healthcare providers with patient examinations and treatment procedures.
  • Scheduled patient appointments and managed follow-up communications.
  • Administered medications and injections as directed by physicians.
  • Maintained electronic health records for efficient information retrieval.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Registered new patients into practice management software program accurately entering demographic information.

Server/Bartender

Auntie Pastos
Houston
03.2024 - 04.2025
  • Took orders accurately and promptly for efficient meal preparation.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Provided excellent customer service to enhance guest dining experiences.
  • Maintained cleanliness and organization of tables and dining areas.
  • Handled cash and processed payments with attention to detail.
  • Resolved customer complaints professionally to maintain satisfaction levels.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Mixed and served beverages in a fast-paced bar environment.
  • Developed good working relationships with fellow employees through effective communication.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Education

High School Diploma -

Southwest Schools
Houston, TX
06-2021

NRCMA Certificate - Healthcare

CHCP
Houston, TX
11-2024

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Time management
  • Appointment scheduling
  • Cleanliness standards
  • Patient care
  • Patient assessment
  • Medical documentation
  • Medication administration
  • Electronic health records

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

NRCMA

Timeline

Medical Assistant

HCA Houston Healthcare
04.2025 - Current

Server/Bartender

Auntie Pastos
03.2024 - 04.2025

High School Diploma -

Southwest Schools

NRCMA Certificate - Healthcare

CHCP
Monica Flores