Monica Garcia
Tyler
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Assistant Manager
Whatabuger
Tyler
09.2024 - Current
- Supervised team operations and ensured adherence to company policies.
- Assisted in training new employees on service standards and procedures.
- Managed inventory levels and coordinated supply orders for efficient stock management.
- Implemented staff schedules to optimize labor resources during peak hours.
- Conducted regular inspections to uphold cleanliness and safety standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
Associate
Sam's Club
Tyler
09.2023 - 02.2024
- Assisted members with product selection and inquiries.
- Maintained cleanliness and organization of merchandise displays.
- Operated cash register and processed member transactions efficiently.
- Collaborated with team members to restock shelves timely.
- Trained new associates on customer service protocols and store policies.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Organized backroom areas to maintain a clean and organized work environment.
- Performed cash register functions accurately and efficiently.
- Handled incoming calls from customers regarding orders or other inquiries.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
Manager
McDonald's Restaurant
Tyler
09.2021 - 09.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on food safety and customer service protocols.
- Managed inventory levels and ordered supplies as needed for smooth operations.
- Implemented procedures for maintaining cleanliness and safety standards.
- Conducted regular staff meetings to improve communication and teamwork.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Education
Associate of Arts -
Tjc
Tyler, Tx 08.2021 - 11.2025
Chapel Hill Isd
Tyler, TxSkills
- Customer service
- Team leadership
- Employee training
- Inventory management
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Whatabuger
09.2024 - Current
Associate
Sam's Club
09.2023 - 02.2024
Manager
McDonald's Restaurant
09.2021 - 09.2023
Associate of Arts -
Tjc
08.2021 - 11.2025
Chapel Hill Isd