Monica Garza
Goodrich,Tx
Summary
To become a member of a dynamic institution, where I may utilize my knowledge and experience. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
20
20
years of professional experience
Work History
Principal/AP Secretary
Coldspring-oakhurst Cisd
07.2021 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Updated spreadsheets and databases to track & analyze
- Supported leaders by managing budgets, scheduling appointments and organizing itinerary.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated student/teacher contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Maintained daily report documents, memos and invoices.
Instructional Aide
GOODRICH ISD ELEMENTARY
09.2018 - 07.2021
- Instructional Assistance, Educational Assistance, Teacher Aide, Classroom Assistance
- Provide support to teachers, Instructors and faculty members
- Take attendance, assisting students, grading, leading small groups, supervising and preparing classroom materials.
Optician/ Receptionist
SPRING EYE CENTER
01.2017 - 09.2017
- Handle all incoming calls for appointments
- Insurance verification
- Prepare patients for eye exam by performing all preliminary procedures
- Performed fitting for contact lenses.
Optician/Receptionist
PREFERRED EYE CARE
05.2010 - 01.2014
- Handle all incoming calls and set up appointments for patients
- Greet all patients and enter into the computer all pertinent information for exam
- Prepare patients for eye exam by performing all preliminary Verification
- Check in & check out.
Optician/Receptionist
BRASSELL EYE CARE
01.2009 - 05.2009
- Handle all incoming calls and set up appointments for patients
- Greet all patients and enter into the computer all pertinent information for exam
- Prepare patients for eye exam by performing all preliminary procedures
- Check in & check out.
Optician/Head Receptionist
EXQUISITE EYE CARE
08.2004 - 06.2008
- Handled heavy call volume by setting appointments and answering patient's concerns
- Filed all insurance claims
- Maintained organization in file room
- Prepared patients for eye exam by performing all preliminary procedures
- Performed routine eyewear adjustments, prescription readings and cleanings
- Performed routine consultations/fittings for contact lens
- Sold products to customers/patients
- Handled management action concerns with patients.
Education
High School Equivalency - GED -
Westfield High School
Houston, TX01.2019
Skills
- Supply Ordering
- Meeting Coordination
- Supply Restocking
- Appointment Scheduling
- Office Administration
- Payroll Administration
- Customer Service
- Calendar Management
- Verbal and written communication
- Schedule Management
- Teacher relations
- Keyboarding skills
- Inter-office communications
- HIPAA guideline compliance
Languages
Spanish
Full Professional
Timeline
Principal/AP Secretary
Coldspring-oakhurst Cisd
07.2021 - Current
Instructional Aide
GOODRICH ISD ELEMENTARY
09.2018 - 07.2021
Optician/ Receptionist
SPRING EYE CENTER
01.2017 - 09.2017
Optician/Receptionist
PREFERRED EYE CARE
05.2010 - 01.2014
Optician/Receptionist
BRASSELL EYE CARE
01.2009 - 05.2009
Optician/Head Receptionist
EXQUISITE EYE CARE
08.2004 - 06.2008
High School Equivalency - GED -
Westfield High School
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