Monica Garzon
ZRS Management LLC
Altamonte Springs,FL
6
years of professional experience
Results-driven Assistant Property Manager with experience overseeing the daily operations of multifamily residential communities. Skilled in resident relations, leasing, renewals, rent collections, delinquency management, vendor coordination, and financial reporting. Proficient in Yardi, RentCafe, and Microsoft Office, with a strong understanding of Fair Housing compliance. Recognized for exceptional customer service, strong organizational skills, and the ability to resolve issues efficiently while supporting occupancy, revenue, and resident satisfaction.
Work History
Assistant Property Manager
11 Months- Facilitated month-end processing to ensure accurate financial reporting and compliance.
- Managed monthly collections to uphold a delinquency rate of 0.05%, supporting financial stability.
- Executed detailed property inspections while upholding cleanliness and maintenance of patio areas.
- Addressed tenant concerns to enhance satisfaction and maintain positive relationships.
- Conducted thorough walk-throughs of property and vacant apartments to evaluate condition and readiness for occupancy.
Assistant Property Manager
1 Year 11 Months- Executed final move-out walk-throughs, assessing property condition and charging for damages accordingly.
- Collaborated with legal department on eviction proceedings and attended court hearings when necessary for disputed filings.
- Achieved top performance and audit scores within my region.
- Executed multiple successful property takeovers, ensuring seamless transitions.
- Executed targeted marketing and social media campaigns, increasing resident engagement.
- Coordinated community events to improve resident experience and boost retention.
Leasing Professional
2 Years 9 Months- Guided prospective tenants through community tours and leasing processes.
- Assisted with property marketing efforts, contributing to increased visibility and interest among potential renters.
- Organized and supervised a variety of resident events, fostering a vibrant community atmosphere.
- Conducted regular market research by shopping competitors in the area.
Education
Associate of Arts
Skills
Legal compliance
Yardi & Onesite Experience
Funnel Experience
Market Analysis
Time Management
Financial Reporting
Organization
Critical Thinking
Timeline
Assistant Property Manager
ZRS Management LLC
09.2025 - CurrentRead More
Assistant Property Manager
BH Management
10.2023 - 09.2025Read More
Leasing Professional
BH Management
01.2021 - 10.2023Read More
Seminole State College of Florida
Associate of Arts
Read More