Monica Harmon
Punta Gorda,FL
Summary
Accomplished outside sales representative offering several years of experience in industry. Seasoned leader with outstanding communication skills, leveraging positive rapport building and service-oriented acumen to garner, grow and sustain loyal customer relationships.
Overview
7
7
years of professional experience
1999
1999
years of post-secondary education
Work History
Owner/Operator
The Lavender Lemon
Punta Gorda, FL
12.2023 - Current
- Managed daily operations of a local café and specialty shop.
- Developed unique beverage recipes using fresh ingredients and seasonal flavors.
- Oversaw inventory management, ensuring product availability and quality standards.
- Created a welcoming environment to enhance customer experience and satisfaction.
Outside Sales Representative
Absolute Window
Punta Gorda, FL
06.2023 - 04.2024
- Developed relationships with clients to understand their window needs.
- Conducted product demonstrations to showcase features and benefits.
- Managed customer inquiries and provided timely responses.
- Prepared quotes and proposals for potential clients.
- Maintained accurate records of customer interactions in the CRM system.
- Responded promptly to customer inquiries via phone or email.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Outside Sales Representative
Florida Window Geeks
Cape Coral, Florida
06.2019 - 06.2023
- Developed relationships with clients to understand their window needs.
- Conducted product demonstrations to showcase features and benefits.
- Managed customer inquiries and provided timely responses.
- Prepared quotes and proposals for potential clients.
- Maintained accurate records of customer interactions in the CRM system.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Demonstrated products to potential customers and answered questions to close sales.
- Educated customers on product features and technical details to highlight benefits.
Education
Arsenal Technical High School
Indianapolis, INSkills
- Customer experience
- Sales presentations
- Proposal preparation
- Client relationship building
- Product demonstrations
- Problem solving
- Effective communication
Timeline
Owner/Operator
The Lavender Lemon
12.2023 - Current
Outside Sales Representative
Absolute Window
06.2023 - 04.2024
Outside Sales Representative
Florida Window Geeks
06.2019 - 06.2023
Arsenal Technical High School