Monica Lane
Summary
Dependable and detail-oriented with experience as both a babysitter and receptionist, where I developed strong organizational, communication, and time-management skills. Managing schedules, handling responsibilities independently, and providing excellent customer service has helped me become a reliable employee who works well in fast-paced environments. As I prepare to attend cosmetology school, I am eager to apply these skills, continue learning, and grow professionally.
Overview
1
1
year of professional experience
Work History
Receptionist
Angel Nails Spa
Middletown, Delaware
05.2026 - Current
- Greeted clients kindly upon arrival at the salon.
- Managed appointment scheduling using salon software.
- Answered phone calls and responded to client inquiries efficiently.
- Maintained cleanliness and organization of reception area and whole salon.
- Assisted clients with product selection and service recommendations.
- Processed payments and handled cash register transactions accurately.
- Provided information about spa services and promotions to potential clients.
- Scheduled and confirmed appointments.
- Welcomed visitors and provided them with assistance.
Babysitter
family
Middletown
06.2025 - 09.2025
- Supervised children's activities and ensured a safe environment.
- Prepared nutritious meals and snacks according to family preferences.
- Assisted with homework and educational activities to promote learning.
- Provided first aid in case of minor injuries or emergencies.
- Maintaining a positive attitude while being patient and understanding with the children.
Education
Milford High School
Milford, DESkills
- Customer service
- Appointment scheduling
- Effective communication
- Problem resolution
- Time management
- Cash handling
- Adaptability in fast-paced environments
- Customer/Client relations
- Organization skills
- Multi-line telephone operation
- Reception desk management
Languages
American sign language
Limited
Timeline
Receptionist
Angel Nails Spa
05.2026 - Current
Babysitter
family
06.2025 - 09.2025
Milford High School