Monica L. Lawrence
Academic Partnerships
Justice,IL
Summary
Dynamic Enrollment Specialist with a proven track record at Academic Partnerships, excelling in project management and relationship building. Achieved 120% of enrollment goals while providing expert financial aid guidance. Skilled in data analysis, I foster strong connections with students, ensuring a seamless enrollment experience and enhancing overall satisfaction.
22
Years of experience
Work History
Student Engagement Specialist
5 Years 7 Months- Guided prospective students through enrollment processes and application requirements.
- Engaged students within goal-oriented environments while assisting with applications.
- Assisted in understanding financial aid options and scholarship opportunities.
- Provided expertise on program details for undergraduate partner institutions.
- Developed relationships with academic partners to enhance collaboration.
- Achieved quality assurance goals and referral targets consistently each month.
- Facilitated training sessions for staff on student engagement best practices.
- Utilized analytics tools to track user behaviors across multiple platforms.
Enrollment Advisor
2 Years 5 Months- Advised prospective students using consultative processes to assess program compatibility with educational goals.
- Guided students through enrollment processes, enhancing overall experience and satisfaction.
- Clarified financial aid options and application procedures to facilitate informed decision-making.
- Engaged students through call campaigns, emails, and faxes to promote diverse educational programs.
- Collaborated with academic departments to ensure accurate dissemination of program information.
- Followed departmental lead management guidelines for all student prospects effectively.
- Promoted a wide range of educational programs across multiple disciplines to attract prospective students.
Admissions Representative
1 Year 8 Months- Guided prospective students through admissions process while ensuring regulatory compliance.
- Conducted telephone interviews and email correspondence to evaluate educational needs.
- Established rapport with prospective students, maintaining regular communication to resolve concerns.
- Collaborated with financial aid and academic departments to deliver comprehensive program support.
- Assessed monthly performance against quality assurance standards to identify improvement areas.
Admissions Representative
11 Months- Managed full cycle enrollment for all campus programs, ensuring seamless transitions for new students.
- Facilitated discussions with prospective students, clarifying program details and enrollment pathways.
- Acted as liaison between students and college departments to enhance student experience.
- Conducted full cycle recruitment for health care and massage therapy candidates, attracting diverse applicants.
Enrollment Coordinator
11 Months- Conducted audits of application submissions to verify compliance before executive review.
- Reviewed and approved advisor applications for accuracy prior to system entry.
- Trained new hires on program policies and procedures to improve onboarding efficiency.
- Audited admissions applications from previous terms for consistency and accuracy.
Admissions Representative
8 Months- Led open houses and high school visits to boost school visibility and attract prospective students.
- Developed mentorship program connecting students with employers in chosen career fields.
- Implemented weekly campus referral program to link students with potential employers, enhancing career opportunities.
Senior Admissions Advisor
5 Years- Facilitated student matriculation through collaboration with admissions and various departments.
- Oversaw enrollment processes for new and returning students, ensuring smooth transitions and compliance.
- Conducted extensive phone outreach to potential students, achieving enrollment targets.
- Managed territory by building community rapport and collaborating with marketing and academic affairs.
- Trained and mentored new hires on compliance and product knowledge in admissions.
- Participated in organizational events to enhance community relationships and outreach efforts.
- Met monthly and annual production goals while developing effective enrollment plans.
- Conducted interviews with prospective students to evaluate enrollment suitability.
Senior Admissions Advisor/Team Lead
1 Year 6 Months- Achieved 120% of monthly enrollment goal.
- Promoted to Senior Admissions Advisor within 6 months of employment.
- Promoted to Team Lead within 9 Months of employment.
- Contacted 120 prospective students daily to drive enrollment.
- Trained new hires on programs, policies, and procedures to ensure compliance and effectiveness.
- Evaluated call quality for Admissions advisors to ensure compliance with standards.
Senior Admissions Representative II/ Team Lead
2 Years 9 Months- Recognized as Admissions Representative of the Year for exceptional performance.
- Achieved 150 percent of monthly budgets through effective financial planning.
- Conducted training sessions on new programs, enhancing team knowledge and program awareness.
Education
Bachelor of Science - Business Management
AAS - General Studies
MBA - Leadership And Organizational Management
Skills
Enrollment process
Financial aid guidance
Compliance management
Data analysis
Project management
Relationship building
Customer service
Timeline
Lamar University
MBA from Leadership And Organizational Management
11.2026 - Current
Student Engagement Specialist
Academic Partnerships
04.2021 - Current
Enrollment Advisor
Pearson
10.2018 - 03.2021
Admissions Representative
Colorado Technical University
01.2017 - 09.2018
Admissions Representative
Cortiva Institute
01.2016 - 12.2016
Enrollment Coordinator
American Intercontinental University
01.2015 - 12.2015
Admissions Representative
Westwood College
05.2014 - 01.2015
Senior Admissions Advisor
Illinois School of Health Careers
01.2009 - 01.2014
Senior Admissions Advisor/Team Lead
Kaplan University
06.2007 - 12.2008
Senior Admissions Representative II/ Team Lead
Cardean Learning Group
09.2004 - 06.2007
University of Phoenix
Bachelor of Science from Business Management
Harold Washington College
AAS from General Studies