Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Ledford

Dallas,NC

Summary

Accomplished hospitality manager with 14 years of experience in overseeing operations and cultivating high-performing teams. Achievements include significant improvements in guest service and food operation efficiency, driving profitability. Ready to pivot to the dental industry, bringing strong management skills and a results-oriented approach.

Overview

29
29
years of professional experience

Work History

Restaurant Manager

Jim N Nicks Bar-B-Q
Hickory, North Carolina
04.2024 - Current

General Manager

Red Lobster
Concord, NC
05.2023 - 01.2024

Culinary Manager

Red Lobster
Hickory, NC
11.2022 - 05.2023

Kitchen Manager

Jim N Nicks
Pooler, GA
03.2022 - 11.2022

Culinary and Service Manager

Longhorn
Savannah, GA
01.2020 - 03.2022

Restaurant Manager

Pearls Saltwater Grille
Savannah, GA
04.2019 - 01.2020

Culinary Manager and Service Manager

Red Lobster
Savannah, GA
05.2016 - 04.2019

Culinary Manager and Service Manager

Red Lobster
Hickory, NC
07.2014 - 05.2016

Staff and Training

Red Lobster
Pineville, NC
10.2012 - 07.2013

Server/Server Pro

Red Lobster
Gastonia, NC
03.2009 - 10.2012

Certified Trainer/Server

Western Sizzlin
Gastonia, NC
05.1997 - 10.2008

Education

Dental Assisting

Accelerated Academy Dental School
Gastonia, NC
11-2025

High School Diploma -

Hunter Huss High School
Gastonia, NC

Gaston College
Dallas, NC

Skills

  • Operational management
  • Guest service
  • Quality assurance in food operations
  • Sales strategies
  • Team building and leadership
  • Dental radiography expertise
  • Patient care and support
  • Infection control practices
  • Inventory management systems
  • Basic life support (BLS)

Timeline

Restaurant Manager

Jim N Nicks Bar-B-Q
04.2024 - Current

General Manager

Red Lobster
05.2023 - 01.2024

Culinary Manager

Red Lobster
11.2022 - 05.2023

Kitchen Manager

Jim N Nicks
03.2022 - 11.2022

Culinary and Service Manager

Longhorn
01.2020 - 03.2022

Restaurant Manager

Pearls Saltwater Grille
04.2019 - 01.2020

Culinary Manager and Service Manager

Red Lobster
05.2016 - 04.2019

Culinary Manager and Service Manager

Red Lobster
07.2014 - 05.2016

Staff and Training

Red Lobster
10.2012 - 07.2013

Server/Server Pro

Red Lobster
03.2009 - 10.2012

Certified Trainer/Server

Western Sizzlin
05.1997 - 10.2008

Dental Assisting

Accelerated Academy Dental School

High School Diploma -

Hunter Huss High School

Gaston College
Monica Ledford