Monica Maldonado
Menifee
Summary
With over 4 years of experience at UHS, I have consistently demonstrated the ability to quickly adapt and learn. This was evident during my time at Temecula Valley Hospital, where I was promoted to Lead within just 6 months of joining the team. Within a year, I advanced my career and became a Supervisor. Currently, at Inland Valley Hospital, I hold the position of Second Shift Supervisor and actively contribute to the development of Third Shift personnel. My primary objective is to continue expanding knowledge and skills, while making significant professional growth at UHS INC.
Overview
23
23
years of professional experience
Work History
EVS Supervisor
Inland Valley Hospital
08.2024 - Current
- Ensure proper staffing for the shift
- Conduct daily huddle, daily inspections of first impression areas
- Conduct 100 patient rounding audits and 100 discharge inspections per month
- Assign personnel to incoming EVS work orders and document on daily shift report
- Place work orders for Facility Maintenance as needed
- Monitor Isolation cleans
- Provide feedback to staff as needed in areas that need improvement to maintain an adequate level of cleanliness throughout the facility
- Conduct AIDET and ATP inspections
- Monitor OR/SPD/GI and Cath Lab cleaning
- Process employee injury reports during my shift
- Be aware of potential safety hazards, make recommendations and report safety issues to the Manager and Leadership Team
- Participate in department Leadership Meetings
- Conduct huddle with Third Shift and address any employee issues as needed
- Communicate with vendors and suppliers as needed
- Employee CAF's/ Employee reviews and other duties as assigned
- Monitor and manage CareAware Capacity Management board through the shift
- Interview, hire and train new employees.
- Assist with patient experience recovery during patient to improve service.
EVS Supervisor
Temecula Valley Hospital
01.2021 - 07.2024
- The supervisor is responsible for the daily operations of the EVS/housekeeping staff, cleanliness of the facility and quality assurance of assigned areas
- Responds to requests from hospital departments by dispatching appropriate personnel
- Is responsible for training new employees, scheduling, and supervising to ensure staff is working at the level of expectation
- Communicates areas of concerns with upper management
- Experience in cleaning various hospital areas from operating rooms to trash collections
- Completing special projects throughout the hospital as assigned
Family Teacher
Boys Town
11.2019 - 11.2020
- Teach life skills to 5-8 teen boys in our care, providing care 24/7
- Teach the youth in our care who have serious behavioral, emotional and cognitive problems
- Some boys in our care have been victims of abuse, neglect and abandonment
- Many have used drugs and alcohol or have been involved in criminal activity, often, our youth do not trust adults and resist
- Displaying patience, compassion and perseverance when things are not going well
- Helping youths learn the necessary skills to be successful adults
Assistant Warehouse Manager
Britzgo USA INC
12.2017 - 11.2019
- Check multiple selling e-commerce platforms to process new orders and handle returns
- Keep detail logs regarding returns
- Pack, stock, organize and rearrange products in the warehouse
- Use various shipping methods to ensure that customers will receive their orders on time (FedEx, USPS, UPS)
- Clerical work as needed
- Translated product manuals from English to Spanish
- Assist with customer service in Spanish as needed
- ONSITE FBA set up and order processing
Program Manager/ Supervisor
Casa De Amparo
06.2013 - 12.2017
- Maintain a clean and safe environment for all residents and staff
- Ensure the physical safety and care of all residents (newborns to 18 year old)
- Record keeping of progress notes, SIR's, point sheets, Health Referrals and other paperwork during my shift
- Communicate with Therapist, and Social Workers as needed
- Make Maintenance Request for Property Manager via intranet as needed
- Assure administration of medications per the medication policies and assure the accuracy of medical documentation
- Provide support and crisis intervention to residents
- Attend staff meetings, treatment teams, and trainings on a regular basis
- Provide input regarding staff trainings / needs to Director of Programs
- Abide by CCL policies and regulations
Program Leader
Think Together.ORG
04.2013 - 08.2013
- After school program at Temecula Elementary
- Sparked creativity and imagination by helping children discover new things each day
- Offered stimulating curriculum that accommodated all learning styles
- Carefully identified warning signs of emotional and developmental problems in children
- Incorporated music and art activities to encourage creativity and expression
Residential Supervisor
New Alternatives Inc.
01.2008 - 01.2011
- Manage staff, Staff training and evaluation, conduct detail audits of 9 residential homes on boy's side of campus checking for safety and cleanliness of units and resident rooms
- Be able to make rational and immediate decisions when foster youth have conflicts, provide counseling, generate Special Incident Reports as necessary, Implement IEP's and meet client's basic needs
Child Care Worker
DYRA for Kids
01.2003 - 01.2004
- Worked at an all-Girls house ages 12 to 15
- Crisis intervention, implement IEP's and meet client's basic needs
- Completed daily paperwork as assigned
Education
B. A. - Spanish Literature and Culture
CSUSM
08-2004
Skills
- Active listener
- Detail oriented
- Reliable
- Excellent communication skills
- Approachable
- Emergency procedures
- Behavior management techniques
- Cultural sensitivity
- Punctual
- Health and safety
- Pest control
- Personnel problem management
- Facilities inspection
- Conflict resolution
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Employee training and development
- Team coordination
- Infection control
- Highly organized
- Management skills
Timeline
EVS Supervisor
Inland Valley Hospital
08.2024 - Current
EVS Supervisor
Temecula Valley Hospital
01.2021 - 07.2024
Family Teacher
Boys Town
11.2019 - 11.2020
Assistant Warehouse Manager
Britzgo USA INC
12.2017 - 11.2019
Program Manager/ Supervisor
Casa De Amparo
06.2013 - 12.2017
Program Leader
Think Together.ORG
04.2013 - 08.2013
Residential Supervisor
New Alternatives Inc.
01.2008 - 01.2011
Child Care Worker
DYRA for Kids
01.2003 - 01.2004
B. A. - Spanish Literature and Culture
CSUSM